About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. This woman-owned business serving New York City for over four decades has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. 

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good Through Food: engaging in action around food access, health and wellness, education, and philanthropy.

We are currently seeking a dynamic Restaurant Manager at The New York Historical Museum, located in New York City, with proven managerial experience in the restaurant industry to join our management team. The ideal candidate will be tasked with assisting the General Manager. The Restaurant Manager will have primary responsibilities in employee management, event coordination, and overseeing daily operations, all while providing valuable support to the General Manager. We are in search of an individual who is not only a team player but also possesses a true hospitality spirit and the ability to address guest issues and concerns in a courteous and professional manner. 

Responsibilities include, but are not limited to:

• Ongoing employee training, including daily pre-shift, and pre-event meetings.
• Directing and supporting employees during service.
• Assist the General Manager in creating and overseeing employee schedules.
• Coordinate and manage the operation in preparation for and during scheduled service. 
• Resolve guest issues and concerns with a professional and gracious demeanor.
• Assure the delivery of service standards as defined in the Great Performances Hospitality and Employee Guides
• Maintain open and professional communications with back-of-house staff. 
• Assist the General Manager with cost management, beverage program and understanding of financial objectives
• Assist the General Manager in implementing preventive maintenance and repairs.
• Enforce cleanliness and food safety in accordance with the NYC Dept of Health standards.
• Assist with rental and other on-site special event ordering needs.
• Oversee and support the service team for on-site catered events.
• Accommodate event customer requests.

Education, Knowledge, Skills, and Abilities Requirements:

• Experience in NYC Hospitality and restaurants is a must
• Minimum 4 years of Restaurant Manager experience
• Knowledge of computers to fulfill management functions, including word and excel
• Knowledge of Department of Health guidelines and standards
• Must possess excellent communication and written skills
• Food Handler's Certificate is a requirement

Location:   Upper West Side, NYC

Salary:  $95,000 - $105,000

Job Type:   Full-time

Benefits:  PTO, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)

Must be able to provide valid documentation that you are legally eligible to work in the United States

Great Performances is an equal-opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.