Ensures that claims process accurately, efficiently and swiftly while being an advocate for the patient and practice.This position is critical in helping collect patient payments more accurately while also making sure that claims are sent to the correct insurance company/address.
Responsibilities
- Verifying patient eligibility, multiple health plan benefits, confirming if a referral is required and the correct insurance/claims address is listed
- Confirming a valid referral or authorization has been obtained prior to a patient's appointment
- Correcting miscellaneous data entry errors
Qualifications
- Previous health insurance experience/knowledge
- Detail oriented; attention to detail when reading benefits and documents
- Be investigative/inquisitive
- Have professional phone etiquette