Company Overview SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.
SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.
Position Overview In this role, you'll provide exceptional customer service by assisting with sales, answering questions, offering gardening solutions, and helping customers find the products they need. Whether you're working part-time or full-time, seasonally or year-round, you'll contribute to a welcoming, knowledgeable, and helpful atmosphere for our gardening clientele.
In addition to front-line customer service, you will also handle cashier duties, upsell and cross-sell products, and assist with basic yard tasks when necessary to ensure the smooth operation of the store.
Full Time, Part Time and Seasonal opportunities available What you'll do: - Provide top-notch customer service by greeting customers, answering inquiries, and helping them find the right gardening products for their needs.
- Operate the cash register, process transactions, and handle returns or exchanges with efficiency and accuracy.
- Upsell and cross-sell products, recommending complementary items to enhance the customer's gardening experience (e.g., suggesting soil, fertilizers, or garden tools with plant purchases).
- Assist customers with locating products in-store and provide guidance on product usage or plant care.
- Use your knowledge of gardening products to offer personalized solutions, ensuring customers leave satisfied with everything they need.
- Assist with inventory management, restocking shelves, and organizing products to maintain a tidy and visually appealing store.
- Help load products into customer vehicles and provide additional assistance when necessary, ensuring excellent customer satisfaction.
- Support seasonal or smaller-scale yard tasks as needed, such as unloading trucks, watering plants, and maintaining the outdoor displays.
- Collaborate with team members to ensure smooth daily operations and contribute to the store's overall success.
- Other duties as assigned to support branch operations.
Skills We Are Seeking - Excellent communication skills with a friendly, approachable, and professional attitude.
- Strong customer service skills with a passion for helping others find solutions.
- Ability to upsell and cross-sell products in a natural, helpful manner that enhances the customer's experience.
- Experience with cash register operation and basic point-of-sale systems.
- Basic knowledge or enthusiasm for gardening, plants, and landscaping.
- Willingness to learn more about the green industry and stay current on new gardening trends and products.
- Ability to multitask, stay organized, and work efficiently in a fast-paced retail environment.
- Positive, can-do attitude and a desire to contribute to a fun, team-oriented atmosphere.
- Physical ability to perform light yard associate tasks, such as watering plants, restocking products, or helping with deliveries when necessary.
- High school diploma or equivalent preferred.
Perks: - Weekly Paychecks with DailyPay available!
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.