Director - Client Services, US Fund Administration

Hybrid-Wilmington, DE

Monday to Friday 9:00 a.m. to 6:00 p.m. Eastern Time

Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

Some of the things you will be doing:

Manage client relationships including onboarding new clients, review of fund documents, fund set up, and renewals of existing client engagements
Understand clients’ business to identify opportunities for additional fund services and cross selling of other CSC products
Review accounting records, financial statements, and support schedules, including waterfall calculations (GAAP & OCBOA)
Review SBA compliance reporting, including SBA Form 468
Review capital call & distribution calculations and letters
Assist as needed with internal teams with all client deliverables
Ensure that best practices are used by client service team and look for process improvements
Staffing/resource allocation for client service team
Career development and talent management of team members
Manage special projects as required
Extensive on the job training
Internal responsibilities (status reports, time tracking, etc.)

What technical skills, experience, and qualifications do you need?

BS Degree in Accounting-CPA or CPA candidate preferred
12+ years’ experience in Private Equity portfolio/investment and partnership accounting and 7+ years of supervisory experience
Working knowledge of US GAAP
Thorough understanding of key terms of fund documents
Advanced Excel skills (VLOOKUP, SUMIF, IF, XIRR, SUBTOTAL, ROUND, named ranges)
Private equity accounting software experience a plus
Able to multitask and perform tasks under strict deadlines
Experience delegating, training, and supervising multiple staff
Experience managing multiple client relationships
Strong professional verbal and written communication skills
Attention to detail and strong organizational skills

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