Pine Bluff Animal Hospital is hiring a full time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide high-quality, compassionate veterinary care for pets while fostering strong relationships with pet owners, expect to be supported in your work and home life with:

All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
Paid time off. Take the time you need to recharge.

Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday through Friday, 7:30 AM to 6:00 PM; Alternate Saturdays, 7:30 AM to 1:00 PM; Enjoy one full day off each week!

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist is required.
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor

About Pine Bluff Animal Hospital

Pine Bluff Animal Hospital is a full-service veterinary facility dedicated to providing top-notch care for pets. With a compassionate team of experienced veterinarians and staff, the hospital offers a wide range of services, from routine wellness exams and vaccinations to advanced diagnostics and surgical care. Their focus is on maintaining the health and well-being of animals through personalized, high-quality medical care. Pine Bluff emphasizes a welcoming, family-friendly environment to ensure both pets and their owners feel comfortable and supported.