Description:

Position Description:

The Certified Medical Assistant (MA) plays a vital role in the healthcare team, providing support to physicians, physician assistants, and nurse practitioners and ensuring smooth patient care operations. The MA is responsible for performing clinical tasks, administrative duties, patient interactions and team collaboration.

Position Duties:

1. Clinical Tasks

The position requires travel between several clinic locations in the metro Atlanta area
Rooms patients and prepares them to be seen by a licensed Medical Provider
Prepares patients for exams and/or treatment
Reviews and records medical history
Takes and records Vital Signs
Takes X-rays
Fits and instructs patients on the proper use of DME
Assists with minor procedures
Administers IM injections as prescribed by the provider
Prepare medications according to the onsite medical providers orders
Print and label medications properly
Properly manage medication electronic inventory and logbook
Notifies practice manager of low inventory according to par levels
Maintain appropriate pharmacy records
Comply with rules, regulations, policies and procedures to maintain clean and safe pharmacy practices

Administrative Duties
Maintain accurate patient records
Ensures compliance with privacy regulations (HIPAA)
Maintains inventory and proper storage of medical supplies
Ensures the cleanliness of the clinical area
Notifies practice manager of low medication inventory according to par levels

3. Patient Interaction

Provides patients a remarkable experience through superior care and H.E.A,R.T.
Answer phone calls and respond to patient inquiries.
Educate patients on treatment plans and follow-up care
Communicates knowledge within boundaries of training information that helps explain medical procedures, tests, and treatment plans
Ensure support for patients with special needs: mobility issues as well as any challenges related to their health
Act as a liaison between patients and healthcare providers, advocating for patient needs and preferences
Ensuring the patient receives compassionate and comprehensive care

Team Collaboration
Work closely with health care providers to ensure efficient patient care
Participate in team huddles and meetings, contributing to quality improvement initiatives
Demonstrate through attitude and action our core values of: HUMILITY, EXPERTISE, ALL-IN ATTITUDE, REMARKABLE EXPERIENCE FOR PATIENTS AND EACH OTHER, TEAM = (HEART)

Position Expectations:

To perform the position successfully, an individual is expected to:

Provide Remarkable customer service
Lead by example
Is team-oriented
Displays a positive attitude and conducts themselves in a professional manner
Organized and efficient
Effectively communicates verbally and in writing
Cross trains across numerous clinical support duties as needed
Adheres to all company policies and procedures
Ensures HIPAA compliance
Communicates with the Medical Providers about any patient inquiries regarding their care
Enjoys working with and around people; displays a patient-centric attitude

Position Requirements:

High school diploma or equivalent
Certification as a medical assistant (CMA, RMA or equivalent) strongly desired.
Strong knowledge of medical terminology and procedures
Required: Graduate of an accredited Medical Assistant program or Military Medical Specialist with current credentials
Preferred: 2 years of experience as a Medical Assistant in similar setting
Advanced Computer Skills
X-Ray Radiation Safety Training (Company will provide training)
Proficient in using electronic health records (EHR) and other medical software
Excellent communicator
Exhibits Emotional Intelligence
Ability to work in fast paced environment
Can prioritize multiple priorities and bring tasks to completion

Position Miscellaneous:

Hourly (Non-Exempt)
Shift differential based on the millage from your main clinic location
Must be able to travel to other AICA clinics as needed within a specific zone
Must be able to work flexible hours as needed
Must have reliable transportation
Physical Demands: Frequent sitting, standing, and walking; manipulation of documents; typing on the keyboard; limited lifting from floor to overhead of less than 1O pounds; some stooping and bending

Requirements:

Position Requirements:

High school diploma or equivalent

Certification as a medical assistant (CMA, RMA or equivalent) strongly desired.

Strong knowledge of medical terminology and procedures

Required: Graduate of an accredited Medical Assistant program or Military Medical Specialist with current credentials

Preferred: 2 years of experience as a Medical Assistant in similar setting

Advanced Computer Skills

X-Ray Radiation Safety Training (Company will provide training)

Proficient in using electronic health records (EHR) and other medical software

Excellent communicator

Exhibits Emotional Intelligence

Ability to work in fast fast-paced environment

Can prioritize multiple priorities and bring tasks to completion