At Lovegreen Industrial Services, we're proud to be a leading provider of millwright services, helping manufacturers succeed since 1948. From our Minnesota roots, we've expanded to serve customers across the Midwest, and we remain committed to keeping industry running.
Our Opportunity
Are you a natural relationship builder who thrives on making connections and delivering results? If so, our Customer Account Manager role could be the perfect fit for you!
As a Customer Account Manager at Lovegreen, you'll be the cornerstone of our customer relationships, driving satisfaction and long-term partnerships. From negotiating contracts to serving as an industry expert, you'll play a pivotal role in ensuring client success while contributing to the growth of our business.
What You'll Do

• Relationship Building: Develop and maintain trusted relationships with customers by understanding their business needs, challenges, and goals. Serve as the main point of contact, ensuring satisfaction and long-term partnership.
• Customer Support: Address customer inquiries, resolve issues, and provide solutions that align with their goals. Act as a liaison between customers and internal teams to ensure smooth operations.
• Contract Negotiation: Lead contract negotiations, balancing customer expectations with organizational objectives to achieve mutually beneficial agreements.
• Margin Control: Monitor and analyze profit margins, ensuring business objectives are met while delivering value to customers. Proactively identify opportunities for improvement and growth.
• Industry Expertise: Stay informed on industry trends, developments, and competitor activities. Provide customers with insights and advice that position our company as a valuable partner.
• Performance Reporting: Prepare and present regular updates on account performance, growth opportunities, and customer feedback to management.

Who You Are

• Proven experience in account management, sales, or a related field.
• Strong negotiation and relationship-building skills.
• Excellent analytical and problem-solving abilities with a focus on margin control and profitability.
• In-depth knowledge of the industry and a commitment to staying current with trends and best practices.
• Exceptional communication and interpersonal skills, with the ability to collaborate across teams.
• Ability to work independently and prioritize tasks effectively in a fast-paced environment.
• Comfortable traveling to customer locations during the workday

Why Lovegreen?
We are Passionate. We are Problem Solvers. We are Accountable. We are Positive.
At Lovegreen, we don't just solve problems - we thrive on doing the undoable for our customers. We also reward our employees for their hard work and dedication:

• Competitive Compensation: We believe in paying for great performance.
• Generous PTO: Take the time you need to recharge.
• Professional Growth: We support continuous education and learning opportunities.
• PPE Reimbursement: Includes steel-toe boots and prescription safety glasses for applicable roles.

Position Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Ability to use multiple channels to communicate (text, email, phone calls)
• Repetitive motions typing and data entry

Principals only; no recruiters
Lovegreen Industrial Services, Inc is a drug free workplace. Pre-Employment drug screen required.
Lovegreen Industrial Services, Inc is an Equal Opportunity Employer/Affirmative Action Employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.