Sales Manager
WorkLife Wellbeing at THE MART, a luxury fitness and wellness facility in the heart of River North, Chicago, is seeking an energetic and results-oriented Sales Manager to join our growing team. As a key member, you will play a crucial role in driving membership growth and contributing to the success of our growing community. Help us make our mark on THE MART tenants and River North residents.
About WorkLife Wellbeing at THE MART:
WorkLife Wellbeing at THE MART is a state-of-the-art wellness center that redefines the fitness experience. Opened just 18 months ago, we offer cutting-edge equipment, expert-led classes, and personalized wellness programs in a sophisticated and inspiring setting. We cater to a diverse clientele, including corporate partners, MART tenants, and the River North community.
This is a full-time onsite salaried position with an onsite minimum 40-hour work week Monday-Fridays and the very occasional Saturday. We are closed all major holidays and on Sundays.
Day-to-Day:
Your daily activities will involve a dynamic mix of sales-focused tasks, with a priority on conducting engaging tours for prospective members and converting them to members. You will also be responsible for generating leads, building relationships with potential clients, collaborating with other departments, and analyzing sales data to optimize performance. You will also have direct oversight of the Events and Marketing Coordinator, supporting their daily activities and ensuring they achieve key performance indicators (KPIs) associated to social media, event bookings & execution, member communications & monitoring that marketing assests for both inclub & digital platforms are up to date.
What You'll Do:

• Drive Revenue: Achieve and exceed monthly membership goals.
• Own the Member Onboarding Experience: Guide prospective members through the sales process, ensuring a seamless and positive experience.
• Execute Sales Strategies: Execute membership acquisition strategies and exceed sales targets in collaboration with the Director of Sales.
• Optimize the Sales Process: Continuously analyze and refine the sales process to maximize efficiency and conversion rates. Coach, mentor, and oversee these processes with the team with support from the General Manager.
• Support Marketing Efforts: Provide feedback and collaborate with the Marketing Coordinator on membership & other marketing materials.
• Generate Leads: Develop and execute lead generation activations within THE MART & WorkLife Wellbeing.
• Maximize Revenue Streams: Promote and drive sales of ancillary services, including personal training and event space rentals.
• Build Relationships: Foster strong relationships with members, prospective members, and corporate partners.
• Partnership Development: Identify and refer potential corporate and large partner opportunities to the Director of Sales. Support new partnership activations, events, and onsite club tours & signups.
• Analyze & Track Performance: Meticulously track sales activities and analyze data to identify areas for improvement.
• Foster Collaboration: Work closely with the General Manager, Marketing Coordinator, and Fitness Manager.
• Operational Support: Support the team to ensure the club is operating efficiently to ensure an optimal member experience.

Who You Are:

• Experienced: 2+ years of proven success in sales, exceeding targets in a fast-paced environment, preferably high-end.
• Engaging & Personable: Exceptional interpersonal and communication skills.
• Driven & Results-Oriented: Highly motivated and possess a strong desire to win. Comfortable in a base plus commission pay structure.
• Adaptable & Resourceful: Thrive in a dynamic environment and can think on your feet.
• Collaborative: Strong team player.
• Passionate About Wellness: Enthusiastic about health and fitness.
• Tech Savvy: Basic understanding of social media and email marketing; proficient with CRM software (Mindbody, Gym Sales, or similar) and Microsoft Office Suite.
• Customer-Centric and Business-Minded: Prioritize the client experience and business needs.
• Relationship Builder: Adept at building rapport with individuals at all levels.
• Needs-Based Sales Approach: Skilled at understanding client needs and tailoring solutions.

Qualifications:

• 2+ years of proven success in sales.
• Exceptional interpersonal and communication skills.
• Experience with marketing as it relates to colleteral development, social media & tracking/driving new member leads & conversions.
• Experience with CRM software is highly desirable.
• Proficient in Microsoft Office Suite.
• Excellent organizational and time management skills.
• Passion for health and wellness.

Bonus Points:

• Experience working for a high-end fitness, wellness, or hospitality organization.
• Familiarity with guerrilla marketing tactics.
• Strong coaching and mentorship skills.
• Digital Marketing experience.
• Experience with Canva.

Benefits:

• Competitive base salary plus uncapped commission.
• Opportunity to make a significant impact on a growing company.
• Be part of a dynamic and supportive team in an upscale environment.
• Competitive compensation package ranging from approximately $65,000-$85,000 contingent on performance.

Essential Function
Seldom
Occasionally
Frequently
Stationary Position Sitting or Standing
X
Active Position Walking, jogging, running
X
Use of hands/fingers Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl Position self, move
X
Talk/hear communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift Move, transport, position, put, install, remove50 lbs or less
X
Carry weight, lift Move, transport, position, put, install, remove50 lbs or more
X
Exposure to Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.