Job Summary
The Inside Account Executive's purpose is to build a book of business and sell to SHIs customers within an assigned region. The Inside Account Executive will profile accounts through cold calling and prospecting, while developing and maintaining customer relationships by understanding and creating pricing quotes for their IT product, solutions, and services needs.
This position is required to report to the SHI Austin, TX office location as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. Weve grown every year since, and today were proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHIs concierge approach to help them solve whats next. But the heartbeat of SHI is our employees all 6,000 of them. If you join our team, youll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive in our offices or yours.
Responsibilities
Include, but are not limited to:
Profile accounts through cold outreach and prospecting
Establish and develop customer relationships via email and phone within assigned book(s) of business
Help customers select, deploy and manage various aspects of their IT environment
Quote and place orders based on customer requests
Grow existing active buying accounts through profiling and managing projects through the entirety of the sales cycle
Consistently hit daily and monthly activity goals: monthly meetings, monthly pipeline additions, and daily dials and talk time
Retire monthly/quarterly production quota
Facilitate customer meetings by proactively reaching out to customers and pre-scheduling the meeting with SHI internal resources
Acquire and manage the IT needs of small- to medium-sized businesses while providing customers with a best-in-class customer experience
Collaborate and co-sell with SHI internal resources
Resolve customer inquiries, determine customer pain points and offer solutions to solve customer IT challenges
Master utilization of internal sales systems and tools, including our customer relationship management (CRM), enterprise resource planning (ERP), ordering, sourcing, and quote creation tools
Provide customers insight around industry leading technology and IT trends
Keep updated on product and industry knowledge
Attend product and sales trainings as required
Qualifications
Completed Bachelors Degree (College/University)
Passion for customer outreach and delivering a personalized customer service experience
Growth mind-set with a strong desire to learn new skills and processes
Proficiency in business productivity tools (Microsoft) - Outlook, Word, Excel, PowerPoint
Required Skills
Ability to cold call and create new business
Ability to grow existing customer relationships
Ability to learn new concepts and processes quickly
Ability to prospect, negotiate, and close deals
Ability to give and receive constructive feedback
Ability to effectively communicate complex subject matter, both verbally and written
Ability to prioritize customer requests and projects based on timelines
Strong written and verbal communication skills
Strong interpersonal and customer service skills
Strong problem-solving and organizational skills
Excellent consultative sales skills
Self-motivated with the ability to work in a fast paced and constantly changing environment
Additional Information
The estimated annual pay for this position ranges from $40,000 to $150,000, including base salary and commission. Compensation varies based on job-related knowledge, skills, experience, and market location. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity M/F/Disability/Protected Veteran Status
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Job Locations US-TX-Austin
Requisition ID 2024-18647
Approved Min (Total Target Comp) USD $40,000.00/Yr.
Approved Max (Total Target Comp) USD $150,000.00/Yr.
Compensation Structure Base Plus Bonus
Category Inside/Outside Sales