Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Role: General Manager

Reports to: Director of Food & Beverage

Who We Are

Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017.

The Property

Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style.

At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, restaurant, lounge, and nightly live entertainment.

The Role

We are on the lookout for a dynamic General Manager to join our team and report directly to the Director of Food & Beverage. In this role, you'll thrive in our fast-paced environment, juggling multiple tasks and projects with flair, efficiency, and independence.

Our culture is one of vibrant energy paired with unwavering support. Were seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary.

Primary Responsibilities

Manage all aspects of restaurant operations, including front-of-house and back-of-house coordination.

Oversee opening, closing, and service procedures to ensure consistent quality and efficiency.

Ensure compliance with health, safety, and sanitation regulations.

Recruit, train, and develop a high-performing team of managers, servers, kitchen staff, and support roles.

Foster a positive work environment that promotes teamwork, accountability, and professional growth.

Conduct regular staff meetings to communicate goals, updates, and performance expectations.

Maintain a guest-first approach, ensuring exceptional service and resolving any guest concerns promptly.

Monitor and respond to feedback through in-person interactions and online reviews.

Partner with the culinary team to develop menus and offerings that align with the restaurants concept and target audience.

Develop and manage budgets, forecasts, and financial reports to achieve revenue and profitability goals.

Monitor inventory, labor costs, and other operational expenses, implementing cost-saving measures as needed.

Collaborate with the marketing team to create promotions and initiatives to drive guest traffic and engagement.

Analyze sales trends and industry insights to identify opportunities for growth and innovation.

Develop and implement short- and long-term strategies to maintain a competitive edge in the NYC restaurant market.

Build partnerships with local vendors, suppliers, and the community to enhance the restaurant's reputation and offerings.

Key Requirements

Minimum 5+ years of experience as a General Manager or similar leadership role in a high-volume NYC restaurant.

Proven success in achieving financial targets and managing P&L statements.

Exceptional leadership, communication, and problem-solving skills.

Strong knowledge of NYC restaurant regulations, licensing, and compliance requirements.

A passion for hospitality, food, and creating memorable guest experiences.

Proficiency in restaurant management software and POS systems.

Preferred Qualifications

Experience in fine dining or upscale casual dining environments.

Familiarity with NYCs food and beverage trends and customer preferences.

Degree in Hospitality Management or a related field.

Physical Requirements:

Must be able to seize, grasp, turn and hold objects with hands.

Must be able to work on your feet for at least 8 hours.

Fast-paced movements are required to go from one part of the club to others.

Must be able to move, pull, carry, or lift at least 20 to 60 pounds.

Occasionally kneel, bend, crouch and climb as required.

Must be able to use step ladder

Work Perks

Medical, Dental, Vision, Company Paid Life, Short Term Disability, Long Term Disability Insurance, 3% match in 401k

Referral bonus + competitive compensation

Career development and career training

Flexible work schedules

Discounted family rates

Family meals

Two weeks vacation, 9 days PTO, 10 Holidays

#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO

Our Doors Are Yours to Open

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.