Managing Director, Travel & Digital Marketing (Hybrid) The Managing Director, Travel and Digital Marketing leads strategic initiatives and offers thought leadership for AAA Travel’s preferred partner strategy, digital marketing products, and the AAA Diamond Inspection Program. This role focuses on collaborating on the product portfolio, developing new revenue streams, and enhancing the relevance of the Diamond Program at AAA, Inc. through collaborative partnerships. Key responsibilities include improving digital marketing strategies and products to elevate the member experience on AAA.com and building strong partnerships with travel industry leaders to increase brand awareness and strengthen relationships within the hospitality sector.Directs and leads AAA Vacations, Lodging, Tour, Cruise, and Hertz relationship departments within Travel Services in developing unique and exclusive Travel products for AAA/CAA members and in negotiating financially rewarding contracts with Preferred Travel Suppliers to achieve “best in industry” financial rewards for AAA/CAA clubs. Additionally, the position ensures alignment with association strategies through governance and project initiatives.Duties & Responsibilities:Responsible for the strategic direction and negotiation of AAA Travel’s product portfolio, including tour, cruise, lodging, car, insurance, and others. Oversees the budget and planning, including securing $20M+ in digital sales and international driving permits. Develops new revenue streams for the AAA Diamond Program.Lead the development of new advertising revenue streams in multi-media channels and the Diamond Inspection Program by ensuring the integrity and reputation of AAA’s Quality Inspection & Diamond Designation program for hotels and restaurants.Responsible for the evolution, relevance, and success of the AAA Diamond Program, including 30+ inspectors, interaction with hoteliers to ensure quality across 20,000 properties annually, and working with industry leaders to understand new trends, creating relationships, and continued evolution of the Diamond program.Collaborates with Travel Executives on preferred partner strategy, issues, and resolutions, and participates in governance meetings.Develops and oversees strategies for the sale of TourBook ads, Official Appointments, online advertising, and retail publications. Accountabilities include leading the team in building and maintaining quality partner/supplier relationships, ensuring collective AAA/CAA club cohesion, effective use, and implementation of technological distribution channels, alliance management, and staying abreast of changes that occur in the industry.Provides direction and support to direct reports to ensure timely implementation of project initiatives. Establishes performance standards and develops staff. Ensures associates are recognized and rewarded for their contributions. Develops and manages consultant, contractor, and supplier relationships to achieve operational and strategic objectives.Supervises work output, performance, and conduct of two or more Associates in alignment with AAA’s ethical standards. Provides feedback, coaching, and mentorship to promote growth and development and positive work culture.Shares insight on trends and functionality regarding digital content and travel technology, as a contributor to the various association governance meetings.Requirements, Competencies, and Certifications:Draws upon knowledge and experience, observation, and inquiry to shape the behavior of others and benefit the organization.Identifies and uses individual team member capabilities to help the team. Provides learning opportunities, stretch assignments, reinforcing and redirecting feedback, and coaching.Gathers insights and diverse perspectives from others to get to an outcome that the majority can support.Furthers the strategic vision of the association by aligning daily actions to the initiatives and goals of the business.Excellent verbal and written communication skills with demonstrated ability to effectively present information and respond to questions from club staff and executives, suppliers, members, and associates are essential.Strategic planning experience and demonstrated success in meeting business and financial targets.Ability to collaborate and build consensus; strong negotiation and influencing skills are a must.Disciplined strategic manager with strong project management skills; ability to effectively manage and mentor large teams.Proven leader with business acumen and a high degree of goal attainment.Ability to guide development, production, and support of products and services to completion.Proven ability as a collaborative thought leader with strong marketing and financial knowledge.Education & Experience:Bachelor’s degree in business, hospitality management, or related field of study.Eight (8) to ten (10) years of related experience including four (4) or more years of upper management experience.Hiring Range:$154,830 - $198,180This position is eligible for participation in the AAA, Inc. Annual Incentive Plan.AAA, Inc. is committed to paying competitively and equitably. The posted range for this position represents competitive compensation based on market data, internal equity, and the skills and requirements of the position. Your qualifications and experience will determine the actual compensation offered.AAA, Inc. supports a flexible work environment for our associates. We are committed to collaboration, innovation, and work-life balance and offer a hybrid work model of three days in-office and two days at home (or whenever you work best) each week.#J-18808-Ljbffr