About us:
From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. This woman-owned business serving New York City for over four decades has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation's first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.
We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.
Our Vision: Building Community to Better Our World
Our Mission: Unleash Joy through Genuine Hospitality
Our Core Values:
Craftsmanship: Developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.
People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.
Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.
Collaboration: aligning with our clients, colleagues', and community's visions to execute a successful experience.
Doing Good Through Food: engaging in action around food access, health and wellness, education, and philanthropy.
We are seeking a highly organized and customer-focused General Manager to oversee the daily operations of a multi-floor food service and catering program. This role is responsible for ensuring an exceptional dining experience for staff and guests, maintaining WELL & LEED standards, and managing workplace pantry hubs, staff cafes, and catering services.
Who we are looking for:

• Outgoing personalities
• Excellent communication skills
• Ability to collaborate with a team and independently.
• A drive to learn and grow.

Responsibilities
Staff Restaurant, Takeaway, and Barista Services

• Oversee daily operations of breakfast and lunch services (scheduled Monday-Thursday).
• Manage catering services from 8:00 AM - 7:00 PM, Monday-Friday, ensuring high-quality food delivery.
• Ensure workplace pantries operate 24/7 with fully stocked offerings.

Staff Cafe Management

• Supervise food offerings, including self-service hot and ambient menus, with a focus on fresh and healthy options.
• Rotate menus for breakfast, lunch, and snack programs, integrating the latest food trends.
• Maintain cleanliness and functionality of workplace pantry hubs and hydration points.

Catering & Executive Services

• Coordinate catering for office and event functions, acting as a single point of contact for planning, logistics, and post-event recaps.
• Ensure timely room readiness, food delivery, and event space setup.
• Collaborate with the hospitality/facilities team to manage space configurations, A/V needs, and post-event cleanup.

Comply with Required Standards

• Ensure food service operations align with WELL V2 features, including nutritional transparency, special diets, and responsible food sourcing.
• Incorporate WELL and LEED sustainability standards into daily practices.

Operational Excellence

• Manage daily refresh and restocking of pantries, including inventory tracking and usage analysis.
• Maintain workplace pantry cleanliness and ensure operational standards for all locations.
• Oversee hydration points and ensure availability of beverages and disposable supplies.
• Manage the operations budget and communicate the results of the program monthly.

Requirements

• Minimum 5 years of food and beverage management experience.
• Experience with Workplace Hospitality, Corporate Hospitality, and Office Food Service.
• Familiarity with inventory management software such as CaterExprt, Square, and JotForm is a plus.

Skills & Certifications

• Excellent spoken and written communication skills.
• Knowledge of Department of Health standards.
• Food Handler's Certificate preferred.

Schedule: Full Time, On-Site
Location: Corporate Client (Manhattan)
Base salary: $100,000
Benefits: PTO, 401K, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)
Must be able to provide valid documentation that you are legally eligible to work in the United States.
Great Performances is an equal-opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.