Auto Appt Setters, Service Reps (On-Site) at Cobb County Toyota summary:
The BDC Service Representative at Cobb County Toyota is responsible for managing incoming service calls, scheduling appointments, and following up with customers. This full-time position offers extensive training and benefits, making it ideal for candidates with customer service or automotive BDC experience. With opportunities for advancement in a supportive environment, this role is perfect for friendly and reliable individuals looking to contribute to a well-established dealership.
2111 Barrett Lakes Blvd., Kennesaw, GA 30144
BDC Service Representative
Business Development Center Full-Time, On-Site Position!
Generous Pay Plan + Great Benefits! Starting at $17 Per Hour
Experience Preferred but We Will Train
Superb and Extensive Training to Ensure Your Success! 5-day Work Week with Rotating Saturdays Applications without an attached resume will not
be considered.
No Phone Calls, Please! Walk-in Applicants are Welcome!
Cobb County Toyota is hiring now for a
BDC Service Representative. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience.
We value our employees and invest in their success. Cobb County Toyota is a High Volume, well-established Automotive Dealership and we've been providing quality automobiles and award-winning service to Georgia for over a decade. We've been named the proud recipient of the coveted Toyota Motor Sales President's Award 24 times!
We offer: - Generous pay plan!
- Starting at $17 per hour
- 5-day work week with rotating Saturdays
- Superb and extensive training to ensure your success!
- Full Medical Health Plan including Dental and Vision Insurance
- 401(k) Plan
- Company-provided training and education
- Holidays and Paid Vacations
- Work at a Family Owned and Operated Dealership
- State-of-the-art climate-controlled facility!
- Great Opportunity for advancement within!
Responsibilities - BDC Service Representative: - Answer all incoming service calls
- Schedule service appointments
- Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service
- Interact with customers as well as with all dealership departments
- Some filing
- Gather data for outgoing calls
- Candidates must be reliable and must report to work promptly when scheduled.
- Other duties may be assigned
Requirements - BDC Service Representative: - We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
- Exceptional communication skills
- Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
- The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
- Professional personal appearance
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
Keywords:
BDC Service Representative, customer service, automotive, scheduling appointments, call center, service department, training, automobile dealership, client interaction, job opportunity