Account Manager at SBM Management summary:
The Account Manager at SBM Management is responsible for managing customer relationships and ensuring client satisfaction. The role involves negotiating contracts, overseeing account management, and identifying new sales opportunities while providing leadership and motivation to the team. With over five years of management experience required, the Account Manager will also conduct performance evaluations and manage team dynamics to align with organizational goals.
Description Position at SBM Management
The
Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customer or group of customers so that they will continue using SBM for business.
Responsibilities- Operate as the lead point of contact related to all matters specific to the accounts.
- Build and maintain strong, long-lasting relationship between SBM and the client.
- Solve conflicts with clients.
- Oversee customer account management and negotiate contracts to maximize profit.
- Establish budgets with the client.
- Identify new sales opportunities within existing accounts.
- Give sales presentations to high-level executives.
- Forecast and track sales results and annual forecast.
- Communicate the progress of monthly and quarterly initiatives to internal and external team members.
- Meet time deadlines according to customer needs and objectives.
- Interviews, hires, and trains employees.
- Plans, assigns, and directs work to employees.
- Ensures each team members work in conformance with SBM policies and procedures.
- Provides leadership/motivation and conveys the vision and values of SBM to the team members.
- Conduct employee performance evaluation using key metrics.
- Rewards and disciplines employees.
- Addresses complaints and resolving problems among employees.
- Perform other duties, as assigned
Qualifications- Minimum 5 years management experience in GMP required.
- Three plus years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 3+ years experience or a Bachelor's degree (B.A. or B.S.); with a minimum one year related experience and/or training.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.
Compensation: $100,000 - $110,000 per yearShift: Various shiftsSBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. 
Keywords:
Account Management, Sales Management, Customer Relationships, Contract Negotiation, Team Leadership, Performance Evaluation, Sales Opportunities, Client Satisfaction, Business Development, Relationship Management