Description:
Curtis Lane Equipment is an authorized Bobcat dealer serving Delaware, Virginia and North Carolina with 9 full-service locations. We offer sales, rental, parts, and service of all Bobcat machines. Duties and Responsibilities include:
Responsible for Rental Department profitability and parts counter sales
Responsible for creating a positive customer experience
Follows up with quote requests or availability
Look up, locate, and stock parts
Responsible for helping forecast for rental inventory additions and deletions
Completes assigned training
Responsible for maintaining good housekeeping conditions for the department
Responsible for the accuracy of all invoicing, making sure to include additional billing items such as transportation charges, cleaning charges, fuel charges, damage waiver, etc
Assists with business development by adding new customers, and maintaining existing customer base
Communicates with the dealership Sales Manager regarding sales leads, new rental customers, etc
Involved with the credit department to collect past due accounts and resolve any customer conflicts
Is available at all times to staff through appropriate use of communications devices such as radios, telephones, cell phones, and intercom systems
Assist in maintaining store inventory processes, including putting away truck deliveries
Has a thorough understanding of the construction phases involved in civil and commercial projects
Mechanical aptitude or experience with Bobcat machinery and their practical applications
There is always room for growth and opportunity within our expanding company!
Curtis Lane Equipment benefits include:
Competitive compensation
Commission eligible
Medical, Dental and Vision Insurance
Short Term Disability paid for by company
Long Term Disability and Life Insurance
401(k) with company match
Paid time off
Paid holidays
Requirements:
Familiar with farm and construction equipment highly desired
Must be detail oriented and exhibit good strategic thinking in order to meet customer needs
Must possess excellent communications skills and must work well on a team
Prior customer service experience preferred
Requires use of good eye/hand coordination using computer systems, phones, emails, texts and must be able to write legibly
Must have prior experience following safety requirements
Must be able to lift, carry, push, pull up to 50 lbs at a time
May require sitting or standing/walking throughout the work day
PIae50616e619b-26289-36168472