Location:
Mount Washington Hotel
As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious dcor.
Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.
Job Description:
Join our team and earn a free ski pass at Bretton Woods!!
*Now hiring for November 2024!*
Associate Benefits:
- Free ski pass at Bretton Woods for new Associates and eligible household members.
- Discounted lift tickets for friends and family
- 25% off resort amenities including retail, food, spa, etc.
- Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
- Free golf during the summer season
- 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc
- Excellent training and professional development
- Full-time positions eligible for full benefits package including Medical, Dental, Vision, telemedicine, EAP, ST & LT disability
- Leadership development programs, diversity and inclusion programs, work life balance
- Refer a friend and earn up to $500
Responsibilities:
- Providing the best guest service based on Omni Service Standards.
- Performing daily set-up and operation for reservations and window sales.
- Demonstrating an understanding of all Guided Activities, recreation offerings, resort programs and products.
- Making cash, room charge, check and credit card transactions.
- Opening and closing daily computer systems and RTP.
- Assisting guests in resolving queries regarding all seasonal and year-round departments at the Resort.
- Understanding all recreation products and making schedule changes in RTP.
- Administering daily closing cash outs and balancing end of day deposits.
- Showing a clear understanding of all resort and recreation policies and procedures based on Omni.
- Resorts standards and staff manual.
- Renting Bikes and providing trail maps and information.
Qualifications:
- Must have excellent interpersonal skills.
- Must provide excellent service to internal and external customers.
- Must have excellent oral and written communication skills.
- Must be attentive to detail.
- Must be available to work flexible hours to include nights, weekends, and holidays.
Omni Hotels & Resorts is an equal opportunity employer.