JOB SUMMARY
This position is responsible for the supply replenishment process to clinical areas in Memorial Healthcare. This position handles incoming supplies, physically moving inventory, assessing and monitoring supply quantities in all locations. Electronically records supply replenishment needs. Addresses supply related customer service needs of hospital clinicians. Maintains constant vigilance for cost savings and cost reduction opportunities. Strives for superior performance by consistently providing as a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care.
JOB RELATIONSHIPS
Responsible To: Director of Ancillary Services and Vice President of Ancillary services/CIC
Workers Supervised: None
Inter-Relationships: All supply chain management staff, hospital staff in all departments, medical staff, outside supply vendors, supply delivery staff
PRIMARY JOB RESPONSIBILITIES
1. Verifies supplies received
2. Monitors supplies for outdates and rotates stock
3. Monitors and maintains PAR levels of supplies in central supply room
4. Moves inventory from stock room to central supply room
5. Assesses each clinical area supply room's inventory and enters replenishment orders into handheld bar code scanner
6. Electronically processes all replenishment orders to appropriately determine inventory
7. Electronically creates supply replenishment pick tickets
8. Physically picks all supplies from the pick ticket and creates a stocked replenishment cart from supplies in the central supply room
9. Transports the stocked replenishment carts to clinical supply rooms and restocks the supply bins to appropriate PAR levels
10. Interacts with clinical staff and monitors customer satisfaction with supplies
11. Cleans supply bins, shelving, carts, and maintains work area in clean and orderly fashion
12. Demonstrates job related aspects of safety, including proper body mechanics, work pacing and hand washing, isolation precautions, PPE donning/doffing, emergency code situations and awareness of patient safety at all times
13. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES
1. Assists other hospital staff and supply chain management as needed
2. Performs other duties as assigned
JOB SPECIFICATIONS
EDUCATION
1. High School diploma or equivalent
EXPERIENCE
1. Supply chain or healthcare experience preferred
ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS
1. Able to travel independently throughout all Memorial Healthcare facilities
2. Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare
3. Walk/stand on a continuous basis
4. Perform repetitive forward reaching, including overhead with bilateral arms on a continuous basis
5. Perform repetitive fine motor coordination with bilateral hands on a continuous basis
6. Read computer screens and printed labels of various sizes on a frequent basis
7. Push supply cart weighing up to 150 pounds on a frequent basis
8. Lift 50 pound box from floor to waist on an occasional basis
ESSENTIAL TECHNICAL ABILITIES
1. Proficiency using modern office, computer, and telephone equipment as used by Memorial Healthcare
2. Ability to count physical supplies and perform basic mathematical calculations to identify PAR levels
3. Ability to utilize computer software program and barcode scanner utilized by Memorial Healthcare
ESSENTIAL MENTAL ABILITIES
1. Ability to adapt and maintain focus in fast paced, quickly changing, or stressful situations
2. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules, and laws
3. Ability to perform basic mathematical calculations
4. Ability to converse with hospital staff to assess supply needs
ESSENTIAL SENSORY REQUIREMENTS
1. Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, and manuals
2. Able to see and hear for work-related purposes
3. Able to count supplies accurately
INTERPERSONAL SKILLS
1. Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public, and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally, and in all written and electronic communication
2. Required to remain calm when adversity is encountered
3. Open, honest, and tactful communication skills
4. Ability to work as a team member in all activities
5. Positive, cooperative, and motivated attitude