Job Description Job Description We are seeking an Entry Level Customer Service Representative to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues.Responsibilities:Handle customer inquiries and complaintsProvideinformation about the products and servicesTroubleshoot and resolveproduct issues and concernsDocument and updatecustomer records based oninteractionsDevelop and maintain a knowledgebase of the evolving products and servicesContribute to team goals: Meet individual and team performance targets, such as customer satisfaction scores and resolution times.Participate in team meetings and contribute to process improvement initiatives.Stay updated on company policies, products, and services.Maintain a positive and professional work environment: Adhere to company policies and procedures.Demonstrate a positive and professional attitude at all times.Contribute to a positive and collaborative team environment.? Qualifications:Ability to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsNo prior customer service experience required! We are committed to providing comprehensive training and development opportunities for entry-level candidates.