Job Description Job Description We're excited to announce multiple openings for Customer Support Specialist positions at our Callahan, Florida location! Join us as we provide essential support to clients navigating their benefits. Our mission is to deliver outstanding service while helping members maximize their benefits packages. If you're a detail-oriented professional with excellent communication abilities, we encourage you to apply and become part of our dynamic workplace environment!Available Position:Customer Service Representative: Provide support to clients, manage inquiries, and deliver guidance on benefits and services. Previous customer service experience is preferred, though we offer comprehensive training for the right candidates!Qualifications:· Superior verbal and written communication skills•Strong problem-solving and analytical abilities•Self-motivated with excellent time management skills•We offer an attractive compensation package to our team members, including:•Weekly pay with competitive rates•A comprehensive benefits package•Retirement plan options•Stable work schedule•Performance-based bonusesOur company maintains a strong position in the industry, with consistent growth even during challenging times. We prioritize employee development and maintaining the highest standards of service for our clients. If you are a dedicated professional seeking a rewarding career opportunity, we want to hear from you!Responsibilities:· Serve as a senior point of contact for complex client benefit inquiries•Provide specialized guidance and support solutions•Build and maintain strong client relationships•Handle administrative duties with precision•Process and manage benefit plan enrollments•Support union and association members with comprehensive benefit services•Resolve escalated issues while ensuring client satisfaction•Maintain detailed documentation and reporting•Work effectively within a collaborative team environmentRequirements:· Professional-level communication and interpersonal skills•Demonstrated ability to work both independently and collaboratively•Results-driven with exceptional attention to detail•Customer service background preferred•Reliable transportation to our Callahan location•Ability to work on-site during scheduled hoursPerks and Benefits:· Competitive base salary plus monthly performance incentives•Comprehensive health and life insurance•Company stock options•401(k) with company match•Opportunity for professional development and advancement•Paid training program•Structured work schedule with consistent hours•Modern, comfortable office environmentIf you're ready to advance your career as a Customer Support Specialist and are passionate about helping clients succeed, we encourage you to apply. We're an equal opportunity employer committed to creating a diverse and inclusive workplace. Join our team in Callahan, Florida, and become part of a growing, success-oriented organization!Company Description Bastion Recruiting is a leading national recruiting firm dedicated to connecting talented professionals with exceptional career opportunities. We specialize in partnering with insurance industry leaders to build high-performing teams across the United States.Our approach combines cutting-edge technology with personalized service to create meaningful connections between employers and candidates. We believe in fostering long-term relationships and pride ourselves on our consultative approach to recruitment.As an organization, we invest heavily in our team members' success through comprehensive training programs, mentorship opportunities, and clear paths for advancement. Our collaborative culture encourages innovation while maintaining the highest standards of professional integrity.Working at Bastion Recruiting means joining a team that values:Professional Growth and DevelopmentWork-Life BalanceRecognition of AchievementCollaborative EnvironmentIndustry LeadershipWhether you're starting your career or looking to take the next step, Bastion Recruiting provides the support, resources, and opportunities you need to succeed in the dynamic field of recruitment. Company Description Bastion Recruiting is a leading national recruiting firm dedicated to connecting talented professionals with exceptional career opportunities. We specialize in partnering with insurance industry leaders to build high-performing teams across the United States.Our approach combines cutting-edge technology with personalized service to create meaningful connections between employers and candidates. We believe in fostering long-term relationships and pride ourselves on our consultative approach to recruitment.As an organization, we invest heavily in our team members' success through comprehensive training programs, mentorship opportunities, and clear paths for advancement. Our collaborative culture encourages innovation while maintaining the highest standards of professional integrity.Working at Bastion Recruiting means joining a team that values:Professional Growth and DevelopmentWork-Life BalanceRecognition of AchievementCollaborative EnvironmentIndustry LeadershipWhether you're starting your career or looking to take the next step, Bastion Recruiting provides the support, resources, and opportunities you need to succeed in the dynamic field of recruitment.