Job Description Job Description No medical experience necessary!Join Our Caring Team at Prescription Hope!Are you passionate about helping others? If so, you’ve come to the right place! At Prescription Hope, people are at the heart of everything we do. If you’re looking for a rewarding career—not just a job—this is your opportunity! No prior medical experience is required. We’re conveniently located in beautiful Stuart, Florida, at 2100 SE Ocean Blvd, Stuart, FL 34996.We Are:Prescription Hope is on the lookout for enthusiastic team members with phone and office experience who genuinely want to make a difference. For 17 years, we’ve been dedicated to helping individuals access lifesaving medications at prices they can afford. As a patient advocacy organization, we assist thousands of people nationwide, ensuring they don’t have to choose between buying food, paying rent, or affording their prescriptions.You Are:Dependable and enjoy working as part of a team.Passionate about helping others.Adaptable to a dynamic work environment.Detail-oriented and attentive to all aspects of a process.Driven by goals and excited about achieving them!Together, We Are: A creative and close-knit team committed to making a positive impact in the lives of others.Our Culture: At Prescription Hope, we’re all about people! Our shared goal of helping others creates a rewarding and fun atmosphere. We celebrate success and ensure you feel appreciated for your hard work in a supportive environment.What We Offer for Your Dedication:Competitive starting pay: $18.00 per hour.Comprehensive Medical, Dental, and Vision coverage.401(k) plan.Generous Paid Time Off programsWeekends OffPaid time off for major holidays—never miss Christmas dinner again!Awesome co-workers and a great atmosphere.Fun staff parties.The chance to be part of a team that truly changes lives.We even have a masseuse here each month!Position Requirements:No face-to-face customer service required.Microsoft Suite knowledge preferred, but not required.Strong verbal and written communication skills.Strong phone etiquette.Great interpersonal and conflict resolution skills.Excellent organization and attention to detail.Good typing skills.Familiarity with office equipment like fax machines and printers.Experience in customer service is a plus.Ability to multitask and document notes while on the phone.No prior medical office experience necessary.Position Responsibilities:Maintain accurate member records.Prepare and submit applications for qualifying programs.Communicate with healthcare providers and patients about their accounts.Read and understand patient files accurately.Provide clear directives to callers at the end of each call.Prepare and send documentation to patients and providers.Other tasks as needed based on workload.Full-Time Position:Work hours are Monday through Friday, 8:00 am – 4:30 pm.If you’re excited about joining our team, please apply. We can’t wait to meet you!