Job Description Job Description We are seeking a Customer Service Representative to join our team. The ideal candidate will be possess strong communication skills to assist our diverse customer base. This role involves providing exceptional service and support to customers through various channels.Duties- Handle inbound customer inquiries- Conduct outbound calls for follow-ups and customer satisfaction surveys- Assist customers with product information, orders, and issue resolution- Perform data entry to update customer records accurately- Utilize upselling techniques to promote additional products or services- Analyze customer needs to recommend appropriate solutions- Maintain a high level of phone etiquette and professionalism at all timesRequirements- Strong verbal and written communication skills- Ability to communicate effectively with customers from diverse backgrounds- Prior experience in customer service or sales is preferred- Proficient in data entry and navigating computer systems- Excellent problem-solving skills and attention to detail- Ability to work in a fast-paced environment and handle multiple tasks efficientlyJob Type: Full-timePay: $40,000.00 - $50,000.00 per yearBenefits:On-the-job trainingProfessional development assistanceShift:Day shiftMonday-Friday 10am-7pm (weekends if needed)Work Location: In personCompany Description Our focus is on fostering genuine connections with our clients, ensuring that every interaction is built on trust and mutual understanding. By truly listening to their needs and aligning our strategies with their goals, we not only provide tailored solutions but also create lasting partnerships. Our commitment to delivering exceptional service means that clients benefit from our expertise, innovative approaches, and dedicated support. We believe that by prioritizing connection and collaboration, we can help our clients achieve their business objectives while driving mutual success. Company Description Our focus is on fostering genuine connections with our clients, ensuring that every interaction is built on trust and mutual understanding. By truly listening to their needs and aligning our strategies with their goals, we not only provide tailored solutions but also create lasting partnerships. Our commitment to delivering exceptional service means that clients benefit from our expertise, innovative approaches, and dedicated support. We believe that by prioritizing connection and collaboration, we can help our clients achieve their business objectives while driving mutual success.