* EXCITING NEWS: Advantage Resourcing's name is changing to Staffmark. You may see the Staffmark name during the application and hiring process.
Open the door to new opportunities with our team at Advantage Resourcing and our partner company as a Bilingual Customer Service Representative in Abilene, TX, to join one of the top banking institutions where together we strive to provide financial services for loyal customers with decades of success. If you take responsibility for assigned tasks, have previous experience in a customer support role, are bilingual in English/Spanish, and have strong communication skills, we encourage you to apply today for this exciting temp-to-hire opportunity!
Customer Service Representative Job Details:
Pay: $18 per hour
1st Shift Hours: Monday - Friday, 8 am - 7 pm | Saturday, 9 am - 5 pm (rotating schedule)
Training Hours: We ask that candidates apply be flexible regarding training hours for the first 30 days

• Manage a high volume of inbound calls in a timely manner
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Maintain records of all conversations in the call center database
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Qualifications: Previous experience in a customer support/call center role, bilingual in English/Spanish, highly motivated with a track record of over-achieving quotas, and excellent customer service, communication, listening, multi-tasking, and time management skills.
Employee Benefits/Perks:

• Weekly Pay
• Earned Wage Access (access a portion of your earned wages before your payday)
• Medical, Dental, Vision, and Life insurance
• 401k
• Employee Discount Programs
• Short-term Disability
• Referral Bonus Potential
• A Business Casual Dress Code
• Career Advancement Opportunities

If you strive to exceed expectations and are ready for a fresh start, click "Apply Now" to connect with our recruiting team!
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.