Appraiser - Estimatics
US-FL-Pompano Beach
Job ID: 2025-40436
Type: Regular Full Time
# of Openings: 1
Category: Claims and Investigation
Pompano Beach, FL
Overview
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities
As an Auto Estimator, you will collect vehicle information from repair shops or customers and complete initial estimates via photos or in person. You may be the first point of contact to meet with our insureds, explain coverage, estimate vehicle damage, and help them through the claims process while providing Remarkable® service. This includes:
Utilizing automated estimating systems to prepare repair estimates
Providing technical support to claim handlers on vehicle repair issues
Applying knowledge of market value and other factors affecting reparability issues
Evaluating bid content and photo documentation, vehicle damage, and causation issues
Answering inbound calls and making outbound calls to customers
Providing exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
Where You'll Work:
This position is located in Broward County, FL. Competitive candidates MUST reside in one of the listed zip codes:
33060, 33061, 33062, 33064, 33069, 33301, 33304, 33305, 33306, 33308, 33309, 33311, 33334,33394, 33441, 33442, 33443, 33302, 33303, 33307, 33310, 33335, 33338, 33339, 33340, 33348,33349, 33061, 33072, 33074, 33075, 33077, 33097, 33063, 33065, 33066, 33067, 33068, 33071,33073, 33076, 33093, 33313, 33319, 33320, 33321, 33322, 33346, 33351, 33359, 33388, 33004,33024, 33428, 33009, 33025, 33433, 33019, 33026, 33486, 33020, 33027, 33432, 33021, 33028, 33023, 33029, 33312, 33323, 33314, 33324, 33315, 33325, 33316, 33326, 33317, 33327, 33318, 33328, 33329, 33330, 33022, 33331, 33081, 33332, 33083, 33337, 33084, 33345, 33082, 33355
The Appraiser Team works remotely but may require travel to auto shops for in-person inspections, and/or State Farm offices as needed. Candidates may be asked to work outside of their assigned territory as business needs dictates.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Qualifications
Competitive candidates must demonstrate the following:
Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience
Excellent customer service, critical thinking, and decision-making skills
Strong written and verbal communication skills
Ability to multi-task across technical platforms
Accountability and Resourcefulness
Physical agility to allow for stooping, bending, and some physical lifting to adequately evaluate vehicle damage and create repair estimates
A valid driver’s license is required
Preferred Skills:
Motor Vehicle Physical Damage Appraiser License
CCC One and/or Mitchell knowledge
I-CAR Platinum Certification
Additional Details:
Employees must successfully complete all required training, including applicable licensing exam(s), MVRs, and background checks required of various state(s).
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing



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