Pre-Install Shop Tech II (Configuration/Remanufacturing)
US-IL-Woodridge
Job ID: 32541
Type: Full-Time
# of Openings: 1
Category: Warehouse
IL - Woodridge
About the Role

Performs comprehensive pre-install and setup of all assigned machines per Canon USA Pre-Install /Configuration shop Standards. Performs used equipment evaluation and preparation per documented used processes. Continues to pursue progressive development of technical skills via Canon training and OJT. Assists in other Logistics areas as assigned. Supports the training of PreInstall Tech I. Once certified on specific model series, technician is expected to work with CUSA Technical Support Help Desk, as needed, in troubleshooting, and following direction given by the Help Desk.

Your Impact

- Performs assigned configurations each day at or above the established benchmark for the model.
- Maintains appropriate monthly average labor time for “S” and, as needed, “C” calls, dependent on assigned work load and availability.
- Achieves monthly accountability expectations for position (based on shop tech matrix).
- Maintains constant high level of work quality and consistent conformance with published standards.
- Maintains all technical information and Canon property assigned.
- Available to work overtime, as required, which may include weekends.
- Completes repairs and maintenance on Used equipment within the RDC goals (for either transfer triage/evaluation or for final preparation for local delivery).
- Stays current on Canon Technical Certifications on current model lines, subject to pre-install or repair in the Pre-Install Shop.
- Communicates well with fellow team members, internal customers, supervisors and other internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines.
- Assist and/or cross train in other Logistics functions as assigned.
- Consistently follows all documented shop processes and procedures.
- Maintains shop cleanliness and security.

About You: The Skills & Expertise You Bring

HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.

- Degree in Electronics, or equivalent training in Military/Trade School/Industry.

- Completes technical certifications on MFD’s within segments 1-6 (Online Pre-Reqs and classroom training) within two years of promotion.
- At least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-install experience as a temporary employee.
- Good working knowledge of personal computers, general and office application software.
- Capable of accessing E-support via a computer and using other on-line tools.
- Capable of updating System Software on Canon connected device.
- Demonstrates a willingness and is successful at working in a team environment.
- Demonstrates a positive work attitude.
- Capable of following Canon shop procedures and process with minimal instruction.
- Good working knowledge of networking with proven ability to connect Ethernet-capable device to the network.
- Working knowledge and aptitude on all current Canon MFDs. This would include diagnostic and troubleshooting aspects.
- Ability to learn new concepts and apply acquired knowledge.
- Good logical thinking ability.
- Strong technical and non-technical communication skills.
- Must meet or exceed minimum performance standards for productivity and quality.
- Demonstrate appropriate level of technical knowledge, skills and learning. ability.
- Proficient in configuration of MFDs within segments 1-7.
- Must be in position and show consistent performance for minimum of 1 year, after certifications, prior to consideration for promotion.
- Travel to support other RDCs as assigned (valid driver's license and acceptable driving record necessary).

We are providing the anticipated rate for this role: $17.20 - $25.49 hourly.

Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at

Who We Are

Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All applicants must reside in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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