Role Summary:
TraxNYC is seeking a charismatic and customer-focused Jewelry Sales Associate to join our team. This role is integral to providing an exceptional shopping experience for our clientele. The ideal candidate will have a passion for luxury jewelry, excellent communication skills, and the ability to build strong relationships with customers in a fast-paced retail environment.
Responsibilities:
Customer Engagement:
- Greet and assist customers, providing personalized recommendations based on their preferences and needs.
- Build and maintain lasting relationships with clients, fostering loyalty and trust.
- Educate customers about the quality, craftsmanship, and uniqueness of TraxNYC jewelry.
Sales Performance:
- Meet and exceed individual and team sales targets.
- Upsell and cross-sell products to maximize sales opportunities.
- Handle customer inquiries, follow-ups, and resolve any concerns professionally.
Product Knowledge:
- Stay updated on the latest jewelry trends, company offerings, and industry developments.
- Provide detailed information about materials, designs, and care instructions for jewelry pieces.
Store Operations:
- Maintain the appearance of the store, ensuring displays are visually appealing and well-stocked.
- Assist with inventory management, including stock checks and restocking items as needed.
- Process transactions accurately and efficiently using the store's point-of-sale system.
Qualifications:
- Previous experience in luxury retail sales, jewelry sales, or a similar customer-facing role is highly preferred.
- Excellent interpersonal and communication skills with a strong ability to connect with diverse customers.
- A passion for luxury goods and an understanding of fine jewelry craftsmanship.
- Sales-driven mindset with the ability to work toward and achieve goals.
- Basic computer skills; experience with CRM or inventory management software is a plus.
- GIA certifications or similar qualifications are a plus.
What We Offer:
- Commission-based earnings only.
- Opportunities to work with a vibrant and creative team in the luxury jewelry industry.
- Employee discounts on all TraxNYC products.
- A collaborative work environment with opportunities for growth and professional development.
How to Apply:
If you have a passion for luxury jewelry and a talent for sales, we’d love to hear from you! Please submit your resume and a brief cover letter explaining your interest in the Jewelry Sales Associate position to .
Job Type: Full-time
Pay: Commission-based earnings only
Expected Hours: 50 per week
Benefits:
- Employee discount
- Commission-based earnings
- PTO & sick days after 1 year of tenure