Service Manager

job
  • Girl & the Goat - Los Angeles
Job Summary
Location
Los Angeles ,CA
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
10 Feb 2025
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Job Description

Girl & the Goat LA  is seeking a Wine & Service Manager !

Stephanie Izard & Boka Restaurant Group, the company behind some of Chicago's top restaurants, is currently accepting resumes for a Management Position at Girl & the Goat LA.

Boka Restaurant Group was founded in Chicago by Rob Katz and Kevin Boehm in 2003 and has become one of the premier chef-driven restaurant groups in the country. Anchored by partnerships with some of America's greatest chefs--Stephanie Izard, Giuseppe Tentori, Chris Pandel, Lee Wolen, and Gene Kato -- BRG has over 16 restaurants (and more forthcoming!) each of them crafted individually and conceptually unique.

Chef Stephanie Izard and her team are thrilled to join LA’s vibrant restaurant community and are taking advantage of the area’s incredible bounty of produce and long growing seasons. While Girl & the Goat shares the global influence and bold flavors of its Chicago flagship, the culinary team is crafting new dishes inspired by California produce seasons and local flavors. 

General Description:  As a Wine & Service Manager for Girl & the Goat LA you will report directly to the General Manager. You will be responsible for helping to maintain the wine program, manage on the floor, closing the restaurant, and helping to supervise employees, in a bustling restaurant setting.

Schedule:   

  • 5 days a week. The schedule will vary but typically includes weekends and holidays. 

Service Manager Tasks:   As a Service Manager at Girl & the Goat LA, you will be responsible for: 

  • Helping to manage the floor, including touching tables, running food, overseeing staff, and monitoring the door.
  • Opening duties including restaurant walk-thru to ensure the restaurant is ready for service, checking opening emails, conducting pre-shift with staff, and handling service demands as needed.
  • Closing the restaurant, including writing daily recaps, reconciling closing banks, and doing the final restaurant walk-through.   
  • Helping to manage all employees, including assisting in training, support, performance management, and discipline.
  • Checking the reservation books and running the door when needed.
  • Participating in management meetings.
  • The manager needs to constantly move about the inside of the restaurant.
  • Regularly communicate with employees and guests
  • Frequently move wine and equipment weighing up to 50 pounds throughout the restaurant

Wine Responsibilities:  

  • Possess exceptional floor presence
  • Have wine conversations of varying depths with our guests, guiding them through our list, in a polished and poised manner
  • Work together with the service staff to conduct wine service for tables
  • Have a sound understanding of how we price wines and how to effectively manage cost in a high-volume restaurant
  • Assist in managing the day-to-day needs of the wine program (POS management, ordering, invoicing, stocking, menu updates, updating staff, wine tastings, etc.)
  • Assist with inventory audits at the close of each financial period
  • Assist with implementing wine training for new and existing staff members
  • Expected to be constantly growing, learning, and expanding their knowledge base

Certifications:    

  • Must have, or acquire within 30 days of employment, a California Food Handler Card from an ANSI accredited food handler program.
  • Must have, or acquire within 60 days of employment, Responsible Beverage Service Certification from an  accredited RBS training provider and have successfully registered and passed the ABC exam.
  • Court of Master Sommeliers, WSET, or similar certification programs are encouraged but not required


Boka Restaurant Group offers:
 competitive compensation , Paid Time Off, 401(k), Health and  Dental insurance coverage,  and v oluntary benefits (accidental illness, critical injury, vision, short term disability, and more )

If you feel you meet the above requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team! 

More detail about Girl & the Goat - Los Angeles part of BOKA Restaurant Group, please visit
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