The Sky captain positions assist in communicating policies and procedures within their operation. Sky captains assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
- Sky captains must report to work on a regular and timely basis
- Oversee Skycap Agents operation
- Able to greet and assist all customers in a prompt, friendly, and courteous manner
- Must be able to lift and carry items up to 100 lbs, lift luggage onto or from a conveyor belt, and push wheelchairs containing an adult
- Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (shaving, uniform cleanliness, and jewelry)
- Perform any reasonable customer service related job duty requested by Company leadership and/or airline customer
- Able to stand and work in one location for up to four hours at a time
- Conduct and/or assist with shift briefings and/or pre-arrival/departure briefings for each flight
- Work independently without direct supervision
- Other duties as assigned
Requirements: - Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).
- A proven track record in supervising a business unit.
- Experience in operational planning and resource allocation.
- Experience and understanding of commercial issues in aviation.
- Must have a High School diploma, GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certifications throughout employment
- Must clear an FBI fingerprint background check
Physical Requirements: - Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
- Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
- Must be physically fit to perform the duties of the job
- Willing to work outside in all types of weather conditions with exposure to loud noises
Other details - Job Family WCH
- Job Function WCH - Wheelchair
- Pay Type Hourly
- Hiring Rate $7.25
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