Overview

Anatomic Path Support Representative III - Oklahoma City, OK - Monday - Friday 8:00AM-5:00PM

The Anatomic Pathology Support Representative III position is for an individual with previous AP support experience. The individual will handle escalated/complex AP support functions, pending list issues and QA/QC functions.

Pay Range: $17.20+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical/Dental/Vision for FT employees who work 30+ hours15 PTO days first yearPaid HolidaysAnnual Bonus Opportunity401(k) with matching contributionsVariable compensation plan (AIP) bonusEmployee Stock Purchase Plan (ESPP)Employee Assistance Program (EAP)Blueprint for WellnessTuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hoursOpportunities for career advancementTraining provided!Responsibilities

Able to perform all duties of an AP Support Rep II.Provide QA/QC supportProvide training to newly hired employees, as neededMonitor and manage TIQ processProcess and manage send out testingManage and respond to problem tracking incidentsMonitor and manage pending listsMay administer and track approved release of AP materials according to corporate policyMay document client calls as indicated in corporate AP Report Notification policyHandle escalated calls and follow up with clientsResolve complex customer and AP support issuesCross training in both cytology and pathology support tasksParticipate as a team member in department process improvement activitiesEnsure compliance with all local, federal, CLIA and CAP regulations.Other duties, as assigned by supervisor.Qualifications

QUALIFICATIONS

Required Work Experience:

3 years of related experience

Preferred Work Experience:

Quest LIS knowledge

Physical and Mental Requirements:

Must be able to sit and/or stand for long periods of time.

Knowledge:

Knowledge of medical terminology

Skills:

PC skills, to include MS OfficeStrong data entry skillsGood clerical, organizational, problem solving, phone and communication skillsLeadership skills

EDUCATIONBachelor's DegreeHigh School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-71546

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets