Insomnia Cookies

is actively hiring for a full-time hourly

Store Manager in Training (MIT)

at our USC Village store located at 929 W Jefferson Blvd #1620, Los Angeles, CA 90089. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!Our sweet MIT perks & compensation:

Starting off pay $20.00 an hrEligibility for end of period store bonusExcellent comprehensive benefits 1st day of the month after 60 days of employment$25.00 monthly cellphone stipend10 days of paid vacation plus 2 paid Insomnia Personal Days of WellnessJob stability with a rapidly growing and reputable companyAchievable growth/promotion opportunitiesYou get to work in a fun, exciting team environmentFREE cookies with every shift!What will I do as a MIT with Insomnia Cookies?

Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not presentSupervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveriesLead new hourly staff onboarding and initial trainingConduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absenceSupport Store Ops Manager with ordering, inventory control and schedulingHold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer serviceDesired skills/experience:

At least 1 year of experience in a supervisory role within a restaurant or retail storePrior experience conducting in-person interviews of hourly support staffPrior Point of Sale (POS) systems experienceAbility to utilize MS Office, Word and our Applicant Tracking SystemAbility to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)Must be 18 years of age or older and have legal eligibility for employment in the United StatesAbout us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, Insomnia Cookies is revolutionizing the cookie game by truly

Imagining What’s Possible !Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Sales and Business DevelopmentIndustries

Software Development

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