About Rotech

Rotech Healthcare Inc.

is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage

Rotech.com

External candidates are eligible for a $1,500 gross Sign-On Bonus to be paid after 90 days of continuous employment.

Overview and Responsibilities

Job Summary

We are seeking a dedicated

Liaison

to join our team. In this position, you are responsible for working in conjunction with an assigned hospital's Case Management / Continuing Care staff and personnel to plan, coordinate and facilitate discharge planning for home care services for patients receiving Respiratory and DME services. Facilitates delivery and set-up of equipment at point of discharge. Educates the patient and/or caregiver on the safe use and maintenance of the equipment.

Shift: Tuesday thru Saturday 8:30am to 5pm; Sunday and Monday off

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)Adheres to company policies and procedures in regards to using personnel protective safety equipment and services provided by the companyAssists in resolving customer equipment problems under emergency conditionsAssists with implementation of quality improvement programs to meet company and JCAHO standardsCommunicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle's safe operationsComplete and submit all required paperwork requirements (Referral Intake Forms, Insurance Verification Documents, Delivery Tickets, Clinical Liaison Activity Logs, etc.) and special information reports with specific deadlines in a timely fashionCompletes shipping papers when transporting hazardous materialsCoordinates the patient referral process including referral demographics, communication with customer service/clinicians, verification of insurance coverage, delivery, education, CMN retrieval and patient/referral source satisfaction follow-upDevelops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulationsDevelops basic reimbursement knowledge, completely documents all information required to ensure reimbursement of equipment, products and servicesDevelops technical knowledge, as appropriate, of the HME or respiratory productsIdentify, maintain, and develop relationships with hospital personal: case managers, social workers, physicians, nursing, etc.Maintains assigned company vehicle in a clean and safe working conditionPrepares and maintains written company records to include invoices, work orders, manifests and logsProcesses all orders and required paperwork in a timely and accurate mannerProvide or assist with In-services training seminars and/or CEU programsReports equipment hazards and/or product incidents as requiredRepresent company at local, regional and other assigned trade showsPerforms other duties as assignedTravel

Travel via company vehicle required to patient's homes for set-ups and reoccurring deliveryQualifications

Employment is contingent on

Background investigation (company-wide)Drug screen ( when applicable for the position )Valid driver's license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience

High school diploma or GED equivalent, requiredPreferred Education and/or Experience

Experience with medical equipment, preferredExperience with medical billing practices and of billing reimbursement, preferredExperience in medical field and administrative record management, preferredThree years of related work experience, preferredMedical terminology, preferredSkills and Competencies

Accurately perform simple mathematical calculationsEffectively communicate in English; both oral and writtenInterpret a variety of communications (verbal, non-verbal, written, listening and visual)Maintain confidentiality, discretion and caution when handling sensitive informationMulti-task along with attention to detailSelf-motivation, organized, time-management and deductive problem solving skillsWork independently and as part of a teamMachines, Equipment and Technical Abilities

Email transmission and communicationInternet navigation and researchMicrosoft applications; Outlook, Word and ExcelOffice equipment; fax machine, copier, printer, phone and computer and/or tabletSuccessfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargoUnderstands use of all applicable home respiratory equipment and suppliesMechanically inclined for the repair and troubleshooting of equipmentPhysical Demands

Lift and carry office equipment at timesRequires sitting, walking, standing, talking and listeningRequires close vision to small print on computer and/or tablet and paperworkRequires lifting (minimum of 65 pounds) and transporting of patient equipmentRequires contact with patients and equipment with potential exposure to contagious pathogensRequires driving a company vehicle for the majority of the workdayRotech Information

Benefits

Generous paid time Off and paid holidaysOvertime pay for non-exempt hourly positions based on business needsCommission for Account ExecutivesFixed and variable rate car reimbursement for Area Managers and Account ExecutivesEmployee discount programEmployee recognition programBonus and incentive opportunitiesMileage reimbursement (when applicable for the position)Telephone reimbursement (when applicable for the position)EAP401kMedical, Prescription, Dental and VisionHSA and FSA/Dependent Care FSALife Insurance, Disability, Accidental death, Identity protection and Legal servicesMeru Health Mental health and Mercer SmartConnect Medicare programsLivongo Diabetes and High Blood Pressure programsHealthcare Bluebook and RX Savings solutions programsHEPB and TB vaccinations

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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.