ETCH Service Business Unit (SBU) FSO Focal DirectorDescriptionThis leadership role leads all aspects of service operations for the Etch and SRP Service Business Unit (SBU) supporting the after-market business for Applied Materials product group. The leader engages cross-functionally to deliver world-class services to Applied Materials’ customers in the semiconductor industry. This is an entrepreneurial high growth business opportunity within the Applied Global Services Business Unit.Key ResponsibilitiesResponsible for all aspects of operations performance of the ETCH/SRP SBU including but not limited to service product qualification, parts quality, I&W, cost metrics/KPI tracking, delivery to plan, and continuous improvement.Ownership and management of service quality to meet operating plan commitments and drive continuous improvement strategy and execution (contract execution, NCs, etc.).Partners with service product management, the product business, and other functions to develop supporting operations/supply chain strategy (S&OP) & operating plans.Ownership and management of cost of goods sold to meet operating plan commitments and drive continuous improvement strategy and execution (Quality, Productivity, Cost Avoidance, Volume Leverage, etc.).Supports development of business requirements and drives enterprise system improvement to support business needs (QMS, OTC, MES, etc.).Supports selection, development, and maintenance of Ops/SC partner and vendor ecosystem for refurbishment and kit clean programs.Oversees and matrix influences all functions and partners to deliver to operations and supply chain KPIs supporting operating plan.Builds strong teams and cross-functional engagement across multiple geographies & external partners including FSO, AGS Engineering, BU Ops, WWOPs, Finance, Legal, etc.Communicates operations & supply chain progress/execution to senior executives and stakeholders.Desired Skills, Competencies & ExperienceTechnical degree with minimum 10+ years of relevant experience. Component or film-based ops experience servicing semiconductor markets a plus.Extremely proactive and strong leadership by example; can lead/manage through ambiguity.Strong operations experience with a performance-based track record; productivity leadership experience a plus.Strong engineering (industrial engineering preference), quality systems, program management background (i.e., PMI, Lean, Six Sigma).Customer focused - Strong business acumen with previous engineering experience.Highly respected technical and operations-focused leader.Experience with production line or manufacturing environment processes.Positive can-do hands-on entrepreneurial attitude that builds support for operational needs.Strong communication skills and interpersonal presence that extends confidence and humility.Experience building and delivering senior executive level presentations.Ability to effectively manage and deliver to multiple KPIs.Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (engineering, finance, quality, strategy, management).Excellent time management and project management skills.Interpersonal SkillsNegotiates, influences, and collaborates with senior executives both internally and with customer organizations; exercises sensitivity to the audience.Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.Education:
Bachelor's DegreeYears of Experience:
10 - 15 YearsTime Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 10% of the TimeRelocation Eligible:
NoU.S. Salary Range:
$184,000.00 - $253,000.00Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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