Senior Product Manager, Crew and Manager Experiences

Full-timePay Transparency: $149,260 - $190,310McDonald's Office Location: MHQGlobal Grade: G5McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.We have built a new McDonald’s Customer Experience (MCX) team to work closely alongside Global Technology in developing and deploying smart digital investments that improve experiences for our customers and drive visits, sales, and cash flow for the system. The role of MCX is to set the overall digital strategy and define digital customer solutions across ordering, payment, personalization, loyalty, and delivery.As a Senior Product Manager, you will be responsible for leading the product strategy, roadmap, and execution for a portfolio of products. You will work closely with cross-functional teams, including engineering, design, operations, and marketing, to drive product innovation and achieve business goals. You will be the champion of the customer, translating their needs and feedback into product requirements.Key Responsibilities:Develop and implement the product strategy and roadmap, aligning with overall business goals and market trends. Communicate the product vision effectively to cross-functional teams and partners.Drive end-to-end product development, including conducting market research, defining customer requirements, and collaborating with engineering and design teams to launch new products and features.Deeply understand customer needs through research and feedback. Use insights to advise product decisions and prioritize product backlog items.Conduct market research and competitive analysis to identify trends and growth opportunities. Stay up-to-date with industry trends to advise product strategy.Define and supervise product performance metrics to evaluate product success and make data-driven decisions.Collaborate with cross-functional teams to ensure smooth execution of product initiatives and build strong relationships with team members.Benefits eligible : YesBonus eligible : YesLong term incentive eligible : YesThe expected salary range for this role is

$149,260

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$190,310Bachelor's degree in business, marketing, computer science, or equivalent. MBA or relevant certifications are a plus.Minimum of 5 years of experience in product management.Experience in “0 to 1” product management – building an entirely new product is preferred.Solid understanding of product management principles and methodologies.Consistent record of successfully launching and handling products throughout their lifecycle.Excellent communication and presentation skills.Strong leadership skills and ability to influence cross-functional teams.Results-oriented attitude with a focus on achieving business goals.Ability to work in a fast-paced, complex environment.Ability to analyze market trends and customer needs.McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We provide reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process. If you need assistance accessing or reading this job posting, please contact in this job posting or description should be construed as an offer or guarantee of employment.

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