We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

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Job Details

Kantar, the world’s leading marketing data and analytics company.  We understand more about how people think, feel, shop, share, vote, and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s 25,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.

Job Title: Commercial Excellence Qualitative Leader

Job Location: Hybrid at Atlanta, Boston, Chicago, Norwalk, New York City offices or Remote ( USA)

Key Responsibilities

Relationship Development and Qualitative Research Execution

• Strategic Account Strategies: Design and implement tailored account strategies for a select portfolio of strategic clients. Utilize your deep understanding of clients' business goals and research needs to foster meaningful engagements.

• Client Engagement: Conduct regular meetings, business reviews, and strategy sessions to ensure exceptional client satisfaction. Your empathetic approach will align our services with client objectives while uncovering new growth opportunities, embodying Kantar Qualitative’s Transformative Partnership principles.

• Indispensable Client Partnership: Leverage your expertise to deliver outstanding outcomes for clients, establishing and cultivating long-term relationships built on trust and collaboration. Reinforce the notion that the Kantar Client Service team is a dedicated strategic partner, committed to supporting Kantar Qualitative’s Value Creation principle.

• Research Design and Execution: Contribute to the design and lead the execution of qualitative research projects, defining clear research questions and selecting appropriate techniques to address research objectives. 

• Insight Facilitation: Facilitate discussions among respondents to elicit deep insights, followed by thorough data analysis to identify patterns and key themes for actionable recommendations. 

• Communication of Findings: Present complex qualitative data clearly and concisely, ensuring findings resonate with stakeholders. 

• Client Relationship Management: Build and maintain strategic relationships with key client stakeholders to ensure continued business growth and retention. Identify opportunities to meet client needs and expand qualitative services. 

• Cross-Functional Collaboration: Partner with other verticals within Kantar and clients to align on research objectives, ensuring successful outcomes. 

Proposal Development and Coordination 

• Proposal Development Leadership: Spearhead the development of high-impact proposals and RFP responses by collaborating with cross-functional teams. Oversee the creation of compelling pitch materials that showcase Kantar's unique value proposition and resonate with client needs, ensuring alignment with growth objectives.

• Strategic Solution Design: Leverage comprehensive knowledge of Kantar's product portfolio and capabilities to craft tailored solutions that address complex client challenges. Ensure proposals effectively demonstrate how these customized offerings deliver meaningful insights and tangible value, driving growth through innovative approaches.

Market Insight and Financial Acumen

• Competitive Landscape Understanding: Stay abreast of industry trends and competitive dynamics affecting your portfolio. Show domain/sector expertise by sharing valuable insights that highlight our unique value propositions.

• Product Knowledge and Strategic Application: Cultivate a thorough understanding of Kantar’s product offerings and capabilities, enabling the development of innovative solutions that address client needs. Utilize this knowledge to enhance market insights and drive strategic initiatives that deliver meaningful value to clients.

Qualifications

• 10+ years of experience in qualitative market research, with proven project management skills from design to reporting. 

• Expertise in various qualitative techniques and methodologies. 

• Strong consultative selling skills with a focus on delivering impactful solutions for clients. 

• Excellent communication skills for effectively conveying insights to stakeholders. 

• Ability to inspire teams with a positive attitude and growth mindset. 

• Commitment to continuous learning and staying ahead of industry trends. 

• A client-centric mindset focused on delivering impactful solutions that drive client success.

• Track record of generating revenue from existing clients and identifying new growth opportunities.

• Exceptional commercial acumen, coupled with strong presentation and interpersonal skills (both verbal and written).

• Highly motivated self-starter with a passion for driving change and transformation.

• Demonstrated ability to collaborate across portfolios and exhibit leadership.

• Proven ability to cultivate a growth mindset within teams, encouraging innovative approaches to client challenges.

• Demonstrated commitment to continuous learning and staying ahead of industry trends to drive growth initiatives.

Kantar Benefits

We provide a comprehensive, highly competitive benefits package, including

• Medical plans with comprehensive, affordable coverage for a range of health services

• Health Savings Account/FSA

• Dental, Vision and benefits to cover unique healthcare needs

• Wellness Program

• 401k with match

• Tuition Reimbursement, Commuter benefits

• Unlimited PTO

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can

understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager

The salary range for this role in Illinois is 158,700.00 - 264,500.00 USD Annual . Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Location

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. 

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. 

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. 

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. 

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.