Seeking a Customer Parts Specialist in Davenport, IA!!

Job Description

+ This position is responsible for processing customer parts orders, status requests, and miscellaneous requests via email, phone, and SAP.

+ Absolute commitment to customer satisfaction through timely response to customer, attention to detail, and assurance of quality, on-time spare parts.

+ Manage parts orders, quotations, status requests, returns, and other miscellaneous requests from customers.

+ Investigate and develop resolution to problems that may occur with orders and shipments.

+ Work in conjunction with other departments to develop cost-effective methods to reduce cycle times and ensure best in class service to our customers.

+ When required, assist with the follow-ups on past due payments, collection activities, etc.

+ Supervises overall activities of the department to produce products to established quality standards and processes.

+ Use current data collection process to gather information for root cause analysis.

+ Understands design concept and theory of operation of various product lines and variables that can be introduced by product variations, collation, and transfer systems.

+ Coordinate final inspections.

+ Analyzes assembly problems and determines course of action.

Hard Skills

+ SAP

+ Data Collection

+ Root Cause Analysis

Soft Skills

+ Attention to Detail

+ Customer Satisfaction

+ Problem Solving

Job Type

+ This is a contract position with a duration of 6 Month(s).

+ This is a fully on-site position in Davenport, Iowa.

+ Monday through Friday - 7:30am - 4:30pm (Flexible). 5 days a week in office is preferred. May be opportunity to go hybrid once proven.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.