Sirius Staffing is seeking a Telecommunications Integration Analyst Architect for a Direct-hire opportunity in Jonesboro, AR or Little Rock, AR.

*General Summary:*

The OSS Integration Analyst Architect is responsible for automation strategies for the company’s OSS environment. This role will be responsible for collaborating with cross-functional teams to enhance system performance, reduce operational costs, and improve service delivery through effective provisioning, service activation, and automation practices for all residential and business customers.

*Essential Job Functions:*
* Understanding of architecture for OSS provisioning and automation, ensuring scalability, reliability, and security;
* Defines and executes an automation strategy for OSS processes, including service provisioning and automation monitoring;
* Integration: Works with vendors and internal groups to ensure 100% flow through provisioning/activations on current and future platforms for residential and business customers: Innovative Systems(Elations SDP), Incognito BCC, Nokia AMS/AltiPlano, and Metaswitch;
* Time Management Study: Measures and provides KPI’s for automation process within activations, turnup and support;
* Tool Selection: Evaluates and select appropriate automation tools and technologies based on project requirements and industry best practices;
* Documentation: Maintains comprehensive documentation of automation processes, configurations, and workflows for reference and training purposes;
* Performance Monitoring: Implements monitoring solutions to assess the effectiveness of automation and make necessary adjustments and provide quarterly reports;
* Continuous Improvement: Stays updated on industry trends and technologies to continuously improve OSS automation practices;
* Collaboration: Meets with operational groups, engineering, and vendors for roadmaps and improvements on existing processes;
* Escalation: Provides support and final escalation for operational and engineering groups;
* Budget Planning: Establishes budgets and project plans for existing and new tools required;
* Works with change management and operational groups for updates to processes;
* Partners with external vendors on solution architecture and procurement;
* Works independently with little supervision on day-to-day tasks, receiving general instructions on new assignments;
* Travels to project areas, business related events, and other locations as required;
* Performs other duties as required.

*Knowledge, Skills, and Abilities:*
* Understanding of management, provisioning methods, such as SOAP, REST APIs, Java, .Net, XML, NETCONF, YANG, and other open APIs;
* In depth knowledge of SNMP, TR-369, TR-069, and TR-143;
* Knowledge of Service Providers offerings, such as XGS PON, DOCSIS, DSL, Video, Voice, and Ethernet Services;
* Knowledge of CRM systems and tools such as Salesforce;
* Excellent verbal and written communication skills to both technical and non-technical stakeholders;
* Understanding of scripts and automation workflows using languages such as Python, and Bash;
* Demonstrated ability to create and manage project plans;
* Clear understanding of best practices of automation with security controls;
* Adept at strategic thinking, time management, and problem-solving;
* Ability to travel for business requirements; must possess a valid Driver’s License with a satisfactory driving record.

*Education and Experience:*

BA or BS or a minimum of 5 years in the service provider industry.

Sirius Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

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Job Type: Full-time

Pay: $110,000.00 - $130,000.00 per year

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Compensation Package:
* Bonus opportunities



Experience:
* OSS: 5 years (Required)
* Telecom Liaison: 5 years (Required)

Ability to Relocate:
* Jonesboro, AR 72401: Relocate with an employer provided relocation package (Required)

Work Location: Hybrid remote in Jonesboro, AR 72401