F&B General Manager - Rocker at Palisades Tahoe summary:
The F&B General Manager at Palisades Tahoe Resort oversees the operations of Rocker, focusing on team performance and financial profitability. Responsibilities include managing staffing, ensuring compliance with health regulations, controlling costs, and enhancing customer service standards. The role requires effective leadership, strategic planning, and a commitment to improving operational objectives within a resort setting.
Please note, this position is located at Palisades Tahoe Resort in Olympic Valley, CA
Year Round
Palisades Tahoe
We share the spirit of these legendary mountains with the world.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Applicants must be 21 years of age
Job Summary
Responsible for the overall operation of Rocker. Key responsibility areas include team performance, increased sales and profitability, effective cost controls, training, and retention of employees.
Essential Job Responsibilities/Duties/Tasks include the following: other duties may be assigned:
General Responsibilities:
- Achieve restaurant operational objectives by implementing production, productivity, quality, and customer-service standards. Contribute information and recommendations to strategic plans and reviews
- Enforce sanitation standards and procedures while complying with legal regulations
- Ensure all health and safety procedures are implemented and followed according to company standards
- Plan menus by consulting with chefs; estimate food costs and profits; adjusts menus
- Control costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation
- Resolve customer complaints about food quality or service
- Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission
- Maximize bar profitability by ensuring portion control, monitoring accuracy of charges
- Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement, monitoring food presentation and service
- Assist in kitchen and front of the house duties as needed
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Management Responsibilities:- Leadership: Manage a team of employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Integrity & Compliance: Comply with Federal and California Labor law in phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
- Commitment to Service: Achieve continuous improvement in operational objectives by implementing production, productivity, quality, and customer-service standards. Contribute information and recommendations to strategic plans and reviews
- Financial: Responsible for creating and maintaining labor budget. Check and manage payroll for overtime, compliance with labor model. Meet financial objectives by forecasting requirements, preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Safety: Establish, implement, and enforce safety standards in accordance with company policies and procedures as well as State & Federal laws.
Competencies and Job Requirements: Required:
- Communication: Able to communicate effectively in writing and verbally across all levels of the organization. Able to effectively present information to management, employees, and customers
- Organization: Demonstrate ability to proactively prioritize needs, put first things first, and effectively manages resources and time. Excellent organizational and problem-solving skills with the ability to handle multiple tasks
- Reasoning Ability: Able to make independent judgments which have considerable impacts on the organization. Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- High level of interpersonal skills to handle sensitive and confidential situations and documentation
- Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)
- Able to make independent judgments which have considerable impacts on the organization
- Strong organizational skills and attention to detail
Education and Experience:Required:
- Bachelor's Degree
- Five years Food & Beverage Management and/or training; or equivalent combination of education and experience
- Three years supervisory experience
- Must have or be able to obtain CA Food Handlers Card
- State applicable health and/or alcohol compliance card
Preferred
- Food & Beverage Management experience in a resort setting
- Knowledge of Palisades Tahoe's F&B outlets.
The base salary range below represents the low and high end of the Palisades Tahoe Resort, LLC's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Base salary range: $64,480.00 - $89,463.31 per year
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, taste, and ski. Must be capable of walking or standing 80% or more of a normal 8-hour work shift. Must be capable of frequently carrying, lifting. pushing or pulling up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
Working Conditions:Indoor/Outdoor: While performing the duties of this job, the employee will occasionally be exposed to outside weather conditions.
Hazardous Materials/Noise: The noise level in the workplace is usually loud. The employee will have occasional exposure to fumes, odors, and gases. Occasional exposure to dusts, mists and poor ventilation. Constant exposure to potential mechanical, electrical, burns and radiant energy hazards. Occasional exposure to toxic, caustic chemical hazards.
Equipment Used in Job: Commercial kitchen equipment, various.
Keywords:
Food and Beverage Management, Restaurant Operations, Team Leadership, Customer Service, Profitability, Menu Planning, Cost Control, Health Regulations, Staff Training