Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit
.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!WHAT THIS ROLE WILL DOEstablish and maintain high standards of customer service for staff, customers and vendors.Identify and maximize revenue drivers while optimizing the overall guest and artist experience.Collaborate with Marketing, Premium Seat Sales, Food and Beverage team, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability.Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience.Manage relationship with the City of Irving.Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc.).Hire, train, and schedule full and part-time employees, and work closely with all subcontractors and/or third-party vendors.Promote and establish "rental" events in the venue.Work closely with Live Nation promoters and operations and provide direction on standards and compliance.Coordinate and facilitate event set-up with operations.Perform and execute successful settlement of events.Perform and execute timely Flash Reports after events.Forecast in ROME, operational and production expenses, as well as ancillary revenue streams.Coordinate day of event activities and matters.Maintain excellent working knowledge of Health & Safety.Implement and comply with the company's audit procedures.Ensure that employee performance is monitored and reviewed accordingly.Manage employee attendance records for all employees.Perform any other reasonable duties as required by the executive management.Work closely with key civic governmental departments, as well as interact with the community in general.Other duties as assigned.This position typically supervises a number of exempt and non-exempt positions.Day-to-day management of all venue vendors/subcontractors – HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling.Responsible for meeting staffing levels and budget targets for each event.Generate Operations costs flash report following each event.Work with all other departments to help fulfill needed requirements.Advance each show with tour security directors and fulfill tour security requirements.Be on-site for each event prior to load in and until load out.WHAT THIS PERSON WILL BRINGMinimum 5 years experience as a general manager or operations manager in a hospitality related business.Must have extensive background in event sales and promotion.Ability to perform all job duties and responsibilities.Excellent communication skills, both verbally and written.Expertise in profitability analysis and budgeting.Strong problem-solving skills in long term and immediate situations.BENEFITS & PERKSOur motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA).YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days.WEALTH : 401(k) program with company match, stock reimbursement program.FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support.CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment.OTHERS : Volunteer time off, crowdfunding match.EQUAL EMPLOYMENT OPPORTUNITYWe aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.----------The expected compensation for this position is:$110,000.00 USD - $138,000.00 USD** Pay is based on a number of factors including market location, qualifications, skills, and experience.
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