Description    

Truck World, Inc., headquartered in Hubbard, Ohio, is currently seeking an energetic Assistant Manager to join our location in North Jackson, OH.

Duties/Responsibilities:

• Oversees staff and fulfills staffing needs for regular hours, as well as special events or high-traffic times. 
   
• Maintains and motivates a positive sales team through communication, incentives, and evaluations.
   
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
   
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
   
• Plans, organizes, and coordinates sales, marketing, and budgeting. 
   
• Develops, oversees, and maximizes retail budget and product inventory, purchasing, and sales.
   
• Ensures inventory data is correct by performing spot inventory counts and checks.
   
• Collaborates with Store Manager, VP of Operations, CFO and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies. 
   
• Uses company software to research, analyze, and track purchases.
   
• Ensures that the store always looks clean and inviting.
   
• Places and rotates merchandise to attract positive attention from customers.
   
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
   
• Proficient in Microsoft Office Suite or related software. 
  Organized with attention to detail.
   
• Works well under pressure and deadlines; ability to multitask. 
   
• Strong leadership and management skills with ability to motivate staff.
   
• Excellent customer service abilities.
   
• Ability to develop and maintain budgets.
   
• Thorough understanding of company policies and practices. 
   

Experience:

At least two years of retail managerial experience required. 

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older

Preferred qualifications:

• 1+ year of experience in the retail industry
• At least high school diploma or equivalent or higher
• Retail skills: point of sale (POS) operation
• Retail skills: customer service
• Retail skills: addressing customer complaints
• Retail skills: restocking
• Retail skills: taking inventory
• Management skills: supervising employees
• Management skills: hiring and onboarding
• Management skills: termination of employment
• Management skills: resolving customer complaints
• Management skills: managing employee conflicts
• Math skills: calculating sales totals
• Math skills: counting cash drawer
• Comfortable handling customer complaints
• Able to stand for duration of shift
• Able to comfortably lift 30 lbs
• Available to work: holidays
• Available to work: weekends
• Available to work: weekdays