Job Title: Lead Business Consultant

Job ID: 2023-12428

Job Location: Chicago, IL

Employment Type: W2

Duration: Long term

Key Technology:

PBM, KPI, SLA, SLO

Job Responsibilities:

Own the process to perform current state analysis (validate system’s business functionality against business requirements and parallel systems) of large IT systems and identify gaps and challenges.

Lead workshops and clearly document gaps and provide actionable recommendations per industry standards.

Work together with technical analysts to perform thorough analysis and designs.

Lead read-out sessions, capture feedback, and ensure resolution.

Skills and Experience Required:

Demonstrated experience in performing current state analysis of large enterprise IT systems.

Strong knowledge of PBM (Pharmacy Business Management) business processes to ensure smooth running for retail store operations.

Strong experience defining the metrics KPIs, SLAs, SLOs.

Demonstrated experience in visualizing business workflows, defining objectives, and performing rationalization.

Desirable Skills:

High business process aptitude.

Excellent team player.

Excellent communication skills.

Experience working in onshore/offshore model.

Experience maturing operational readiness.

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