Gensco currently has an amazing opportunity available to join our Credit Team in Vancouver, WA as a Credit Administrator! If you are looking to grow your career in Credit with a highly successful, family-owned company that is a recognized industry leader, then Gensco may be the right fit for you!

Schedule - Monday-Friday 8am-5pm
Full Time - starting pay range $22-$27 per hour based on experience

Duties and Responsibilities

Customer Service - pull required credit information for applicants to provide to Gensco Credit Managers for review.
Respond in a timely manner to Customer related issues as requested by Gensco Credit Managers and Customers.
Customer Credit - respond to Customer billing questions and research Customer payment disputes.
Respond to Customer requests such as: requests for credit references, refund requests, write sales tax credits upon request, set up Customer cash and credit accounts.
Pull all supporting documents on new & existing accounts.
Communicate with Sales and Branches concerning invoice reprints, missing invoices, statement reprints, proof of deliveries, updates on Customer information.
Email upon request from the Customer or Gensco Team Member payment ledgers, orders, sales history, and/or cash receipts history.

Education/Experience/Skills

AA degree preferred
Three years related experience
Desire to work directly with Customers with a customer service-oriented approach and respond to requests with a sense of urgency
Demonstrated ability to manage details and meet deadlines with 100% accuracy in a multi-task environment
Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
Able to work as a member of a team and promote teamwork
Strong time management skills, ability to prioritize and follow through
Positive approach toward challenging situations
Efficiently operate computer terminal, calculator, 10-key, and other office machines and proficient in personal computer word processing, spreadsheet, email programs
Able to work sitting or standing and to move freely throughout the facility

About Gensco
Gensco, Inc. is a successful HVAC wholesale distributor and manufacturer doing business in the Northwest for over 75 years. We pride ourselves on delivering outstanding service and value to our customers and providing opportunity and job satisfaction for our 1,000+ Team Members throughout Washington, Oregon, Montana, Idaho, and Alaska.

Gensco's Mission: "Provide all of our Customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction."

Benefits
Comprehensive and competitive benefits package including:

Healthcare coverage of medical, dental and vision available first of the month following date of hire
Generous discretionary Profit Sharing and 401(k) Retirement Plan
Employee Assistance Program
Paid time off including vacation, sick leave and holidays
Tuition reimbursement for 2 year and 4-year degree programs
Post high-school scholarship opportunity for Team Member’s children

Gensco is a drug free company and EOE.

If you are interested in joining our winning team, please apply online at https://Gensco.com/Careers
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