Organization: Mercury Broadband is a leading provider of high-speed internet and digital phone service providing access to communities throughout the Midwest. Founded in Topeka, KS and now operating in five States, we are a fast growing and innovative company finding unique solutions and opportunities to provide service to the “last-mile” customer forgotten by other providers. A full-service business we provide opportunities for a wide range of exciting careers with room to grow, learn, and advance internally. If you are ready to start a career helping to provide a service that makes an impact, at a company that values you, and doesn’t stop at where you begin, then welcome to Mercury.

Position Summary : The Office Manager plays a crucial role in ensuring the efficient functioning of the Company’s operations by overseeing various administrative tasks and managing office resources. This position is pivotal for maintaining a productive and organized workplace. The Office Manager coordinates office activities and operations to secure efficiency and compliance with company policies, manages office supplies, building maintenance, schedules meetings and appointments, and provides general administrative support to senior leadership and other staff as needed. The ideal candidate will possess time management skills, be professionally presentable, capable of maintaining high levels of confidentiality when handling sensitive information, and address employees and guests with a positive and supportive attitude. The candidate must possess excellent written and oral communication skills and be able to manage multiple tasks effectively.

Location: Mission, KS - Onsite

Position Type: Full-time

Compensation: Competitive Pay

Benefits: Comprehensive benefits package, including health, dental, vision, 401k with match, paid time off and paid holidays.

Key Responsibilities:

• Manage incoming and outgoing correspondence as needed, and direct communication to the appropriate department or individuals.
• Greet customers and visitors to the office, ensuring guests are comfortable and care connected with the right office personnel.
• Acts as a bridge by facilitating communication between CEO, Senior Leaders and other departments.
• Assist with calendar scheduling for CEO and other executives as requested, including facilitating services for board meetings and other office functions.
• Assist as needed with travel arrangements for senior leadership.
• Oversee office operations to include the management of common space schedules, and maintaining the cleanliness, organization and appropriate supplies of common spaces.
• Comprehend company data; understand and analyze company data to provide insights and support decision-making processes.
• Submitting work orders and scheduling repairs for general office space and equipment, including coordinating repairs for our corporate offices and service centers as needed.
• Facilitate the ordering of office supplies for all company facilities, including corporate offices and service centers.

Skills and Requirements:

Interpersonal:

• Ability to maintain strict confidentiality.
• Friendly, service-oriented personality.
• Show commitment to teamwork and collaboration.
• A high degree of integrity when maintaining communications and information.

Organizational Skills

• Time management: Ability to prioritize tasks and manage multiple responsibilities efficiently.
• Attention to detail: Ensuring accuracy in scheduling, documentation, and communication.
• Ability to work independently and efficiently.
• Ability to prioritize multiple projects and pivot when necessary without advance notice.

Communication Skills

• Verbal and written communication: Clear and professional interaction with internal and external stakeholders.
• Interpersonal skills: Building and maintaining positive relationships within the office.

Technical Skills

• Advanced Excel Proficiency
• Proficiency in office software: Familiarity with other tools like Microsoft Office Suite (Word, PowerPoint) and other relevant software.
• Data management: Ability to organize and manage files, reports, and databases.
• Working knowledge of general office equipment

Problem-Solving Skills

• Critical thinking: Ability to anticipate issues and develop effective solutions.
• Adaptability: Flexibility to handle unexpected challenges and changes.

Leadership Skills

• Decision-making: Confidence in making informed decisions to support office operations.

Project Management Skills

• Planning and execution: Managing projects from inception to completion, ensuring deadlines are met.
• Resource management: Efficiently utilizing office resources and managing budgets.

Education Requirements:

• High school diploma or general education degree (GED) required
• Associate’s degree in business administration is preferred.
• Possess a Kansas Notary Public license or willingness/ability to obtain within six months of hire.

Physical Requirements:

General Physical Activities

• Sitting and standing: Ability to sit for extended periods and occasionally stand or walk.
• Lifting and carrying: Ability to lift and carry items up to 25 pounds, such as office supplies and packages.
• Manual dexterity: Proficiency in using office equipment like computers, printers, and copiers.

Environmental Conditions

• Office environment: Work is primarily performed in an office setting with occasional exposure to varying temperatures and noise levels.

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