1. Program Management:
   Manages multiple high-level, mission-critical, cross-departmental programs and
   project(s), from design through implementation, with guidance from executive
   sponsors:
   
   • Facilitates the definition of project scope, goals, and deliverables and lead the implementation phase to ensure consistency with stated goals
   • Develops full-scale project plans, including defining project tasks, timeline, resource requirements, and managing budget and resource allocation
   • Monitors on-going program dynamics, manages risks, and resolves issues
   • Keeps stakeholders informed of progress and communicates/presents progress and status to a variety of audiences
   • Provides work direction and leadership to project team, including scheduling and assignment of work and review of individual project efforts
   • Implements and manages project changes and interventions to achieve project outputs
   • May act as business owner as needed to provide ongoing project support
2. Cross-Functional Integration and Communication:
   Creates and fosters working relationships with internal and external parties that
   facilitate program success:
   
   • Keeps an open line of communication between key stakeholders where information is monitored and shared
   • Facilitates meetings and discussions to achieve consensus and enter into enforceable contracts for the assigned project
   • Manages relationships and contracts with vendors providing services under the project as needed
   • Coordinates and documents steering and leadership committee/team activities
   • Ensures changes to guidelines, policies, and procedures are analyzed and fully communicated to impacted parties
3. Research and Analysis:
   
   • Receives high-level business requirements and develops detailed requirements. Prioritizes efforts and maintains inter-dependencies
   • Gathers and analyzes information such as business trends, competitive threats, and strategic assumptions
   • Visualizes and presents data in a way that highlights a program/project's areas of excellence and areas of improvement
   • Facilitates planning sessions with management to align departmental/program efforts with corporate strategic goals in order to deliver tactical results
4. General:
   
   • Contributes to the development and coordination of best practices, project standards, procedures and quality objectives as a member of the Program Innovation and Development team
   • Serves as a team player, role model and mentor for other employees in the organization
5. Other Duties/Functions:
   • Performs all other miscellaneous responsibilities and duties as assigned or directed.

#LI-Hybrid