The laboratory staff is responsible for the performance of patient testing to be inclusive of pre-analytical, analytical and post-analytical phases of testing. Each staff member must demonstrate minimum qualifications as set forth by CLIA’88 and outlined in “Education and Experience” section below. Established protocols and procedures are provided and will be followed by laboratory staff for insurance of safety and quality of patient care. The laboratory staff is under the supervision of the laboratory director. Laboratory staff will be trained at time of hire, with each method change, when remediation is deemed necessary by evaluation and at other appropriate times. Competency evaluations shall be performed by the laboratory director or technical consultant as mandated by CLIA’88. All education, training and competency will be documented and recorded in a central location as designated by the laboratory director.