Job Overview

The Mortgage Closer understands the mortgage process and completes the loan closing and disbursement on both residential mortgage loans and Home Equity loans.

Attention to detail is paramount. The right candidate must possess enthusiasm and willingness to help members meet their goals. They will be an integral part of a new and growing team dedicated to residential loan sales. They will participate as a team member dedicated to supporting the growth of real estate lending, providing the highest quality of customer service to internal and external customers while practicing the core values of Citadel Brand. Employees of Citadel are the core of Citadel Credit Union. Our members are the foundation of who we are and drive our purpose of serving our member base.

Responsibilities

Handle all loans workflow from clear-to-close until loan is submitted to loan servicing.
Quality Control Reviews of all loan types prior to Scheduling and Closing Package preparation.
Work with Closing Coordinator/ Closing Assistant Manager to schedule loan settlements with customers, title company, Insurance Agents, realtors, etc.
Review loan approval to ensure all conditions have been met and are collected.
Create & Validate CD’s/ changed circumstances for RESPA compliance.
Review & update Rate locks prior to closing.
Prepare wire requests.
Review Title reports.
Create and review Closing Disclosures and Closing Instructions.
Deliver required forms to members as needed to meet federal timing requirements.
Prepare and deliver closing document packages
Be a licensed Notary Public in PA, or employees state of residence (if fully remote), with RON certification.
Conduct RON (Remote Electronic Mortgage) closings for non-title insured loans, using company provided hardware & software.
Review and provide Funding Authorizations as required
Reviews calculated taxes, insurance, and MI for accuracy.
Collect and post fees and accounts when necessary.
Review closed loan packages for pre-funding authorization
Prepare Post-closing packages for long term paper and digital storage.
Direct contact with mortgage processor and borrowers to obtain application information needed for the closing of First and Home Equity loans.
Handle member calls and inquiries daily.
Interact with originators, borrowers, mortgage team and vendors daily
Must keep informed of current trends in mortgage lending and market factors affecting mortgage.
Other administrative tasks as needed.

Qualifications and Education Requirements

Understanding of Mortgage lending and the origination process. Knowledge of Fannie Mae, PMI, and Credit Union lending guidelines. Knowledgeable in all TRID disclosure requirements.
Prefer minimum of 2 years Mortgage Closing experience
Holds or able to become a Notary Public
If remote, has available workspace suitable for online, audio/video recorded loan closings.
High School Disclosure or equivalent
Experience with Loan Systems, preferably Encompass
Microsoft Office, Encompass, or other mortgage front end system
NMLS Registration will be required

Additional Skills/Notes

Strong organizational and time management skills
Must have good communication, problem solving and decision-making skills.
Excellent customer service and conversational skills required.
Possess superior analytical, oral, and written communication skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)