Order Entry Pharmacy Technician - 3rd Shift at Synchrony Health Services summary:
As an Order Entry Pharmacy Technician on the 3rd shift, you will be responsible for entering and processing pharmacy orders, verifying customer and physician information, and responding to customer inquiries and complaints. This role requires strong attention to detail, proficient math skills, and a commitment to excellent customer service. Working in a supportive environment, you will contribute to the overall goals and objectives of the company while ensuring compliance with ethical standards.
LIFE AT SYNCHRONY:
Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.
JOIN TEAM SYNCHRONY:
Enters incoming orders for pharmacy services. Informs customers of the receipt, pricing, shipping dates and delays of orders. Answers and responds to customer inquiries.
Hours - 3rd shift - 7on7off
- 3rd shift includes a 10% shift differential.
Duties1. Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system.
2. Verifies and enters physician information into the system.
3. Enters new medication orders and enters refills.
4. Sorts, correlates and distributes copies obtained from fax machines.
5. Receives and responds to customer complaints and/or issues. Forwards escalated concerns to the Order Entry Supervisor.
6. Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary.
7. Assists specified departments in the preparation and shipment of orders to designated locations.
8. Checks inventory records to determine availability of requested merchandise.
9. Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing.
10. Meets Expectations of Excellence for position.
11. Supports facilities, departmental goals and the overall objectives of the Company.
12. Complies with all laws, regulations and standards of ethical conduct.
13. Performs all job duties with a friendly positive and team-oriented approach.
14. Complies with all Company policies, procedures, rules and standards.
WHAT WE'RE LOOKING FOR:
Requirements:
- Proficient math skills
- Computer knowledge
- Customer service skills
- Telephone etiquette skills
- Able to sit for long periods of time
- Available to work overtime
- Available to work holidays and weekends
- Knowledge of medical language and abbreviations
- Detail oriented
- High school diploma or GED
*CB103
#pharmacy
#pharmacy
APPLY NOW:
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Keywords:
Order Entry, Pharmacy Technician, Customer Service, Medication Orders, Order Processing, Healthcare, 3rd Shift, Inventory Management, Attention to Detail, Quality Control