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Job Description
Job Title: IVR Business System Analyst
Job Location: Torrance, CA
Job Type: Permanent Full Time
Description:
- Experience in working with business to formalize requirements
- Experience in writing Business Requirement Document (BRD)
- Working knowledge of Genesys Interactive Voice Response system
- Knowledge of voice User Interface (UI) specification
- Experience in writing User Interface Design Document (UIDD)
- Knowledge of Agile, Iterative
- Proficiency in working with business and technical teams
Additional Information
All your information will be kept confidential according to EEO guidelines.
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