Position Responsibilities:

• Design, deploy, and maintain autonomous Information Technology (IT) systems to enhance efficiency, reduce downtime, and optimize infrastructure using AI, machine learning, predict issues, and automation technologies.

• Incorporate AI and machine learning to analyze data, enabling predictive maintenance, fault detection, and performance optimization.

• Create continuous monitoring systems to track the real-time health and performance of IT infrastructure and services.

• Develop and maintain automated incident response protocols for resolving system issues with minimal human intervention.

• Create and enhance scripts and workflows for automation, including provisioning, configuration management, and software deployment.

• Analyze historical data and performance metrics to identify trends, predict issues, and develop enhancement strategies.

• Maintain detailed documentation of autonomous IT operations processes, configurations, and procedures while staying updated on emerging technologies and best practices.

• Other duties as assigned.

Required Education and Experience:

• Bachelor’s Degree in Information Technology, Manufacturing, Logistics or related field and 3 plus years of related experience in Information Technology Operations, System Administration and/or Network Management or High School Diploma/General Education Degree (GED) and 6 plus years of specific experience.

Preferred Education and Experience:

• Bachelor’s Degree.

• Certification in Artificial Intelligence (AI) machine learning and/or automation.