Windows Systems Administrator - Expert
Summary:
The Windows Systems Administrator is responsible for Windows servers and the operating systems software and its successful integration with the hardware and applications software of the major computing systems across the organization. Responsibilities include installation and maintenance of the Windows-based CWE operating configurations on all organization Windows servers and desktops, troubleshooting problems involving applications and the network, and providing technical support to applications and utility developers on requirements for integration into the operating environment. Maintain and update documentation on the operating systems' configuration and manage software life cycles.
Duties, Tasks, and Responsibilities
- Attend TEMs to discuss and agree upon MOAs – ensure MOA is within scope of server team’s work.
- Assist in server maintenance and special projects, during extended work hours.
- Build servers: Provide technical configuration, setup, installation services, hardware and coordination for application projects.
- Communicate outage/degradation of server to management. Coordinate server installation.
- Create and/or update the Asset Management record—responsible for integrity of asset management record.
- Create request for service support (SRS) from internal/external service providers.
- Establish server baseline.
- Implement baseline changes under tech lead oversight. Maintain server rooms.
- Monitor/support tape backup.
- Perform operating system software updates/upgrades and server checklist.
- Perform technical evaluations, analysis, and troubleshooting for all “supported” servers in response to Help Desk Tickets.
- Provide operational pager duty support and remote access to servers.
- Respond to assigned change requests submitted by “internal” and “external” customers.
- Submit Build Reports for routine deliveries.
- Support customer in the development of dedicated server build report as well as an internal build report.
- Transition servers.
- Understand and implement established technical and workflow procedures.
Knowledge, Skills, and Abilities - Active Listening
- Category Flexibility
- Clerical
- Complex Problem Solving
- Computers and Electronics
- Coordination
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- Documentation
- English Language
- Inductive Reasoning
- Information Ordering
- Judgment and Decision Making
- Knowledge of the organization's Communications and Information Security policies and practices.
- Knowledge of the CIO's policies and procedures relating to the design, upgrading, and operating and maintaining networks.
- Knowledge of theory and practice underlying satellite and LAN/WAN network operations.
- Mathematics
- Monitoring
- Near Vision
- Network Analysis
- Oral Expression
- Presentation
- Problem Sensitivity
- Procedures and Processes
- Programming
- Reading Comprehension
- Speaking
- Systems Environment
- Systems
- Technologies
- Technology
- Writing
- Written Comprehension
- Written Expression
Minimum Education - General professional years of experience may be substituted for specialized years of experience at a ratio of three (3) years of general experience within an occupation for one (1) year of specialized experience.
- Relevant certifications will be considered equivalent to three (3) months of specialized experience.
- An Associate’s degree in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill will be considered equivalent to eighteen (18) months specialized experience.
- A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill will be considered equivalent to three (3) years specialized experience.
- A Master’s degree in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill will be considered equivalent to two (2) years specialized experience.
- A Doctorate in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill will be considered equivalent to two (2) years specialized experience.
Minimum Experience Expert :
- Typically someone that is a recognized expert or certified practitioner with a particular computer language, system or technology.
- Generally requires eleven (11) years of experience specific to the skill and relevant training or certifications.
- Expertise, training and actual work experience with the specific computer language, systems, and/or technology is significantly more important than the number of years of experience.
#J-18808-Ljbffr