Location:
Houston TX TIC HQ
Toshiba Headquarters
13131 West Little York Road
Houston, TX 77041, USA
The engineer uses technical knowledge along with interpersonal skills to understand customer issues and propose solutions. The engineer may participate in all facets of the business cycle including quoting, forecasting, preparing technical literature, presenting product features and benefits, and solving technical and commercial issues.
Responsibilities:
- Assist and lead the sales department with product support including technical presentations, proper application of our products, review customer engineering specifications, preparation of quotations under supervision, and obtaining answers to questions at all stages of negotiation, production, and after shipment activities. Possess a general knowledge of the product offering and industry standards (i.e. UL, CE, NEMA, IEEE, etc.).
- Develop and review product literature such as manuals, brochures, application notes, success stories, and white papers. Develop a general knowledge of other Toshiba complementary products.
- Test assigned products in the laboratory environment for their performance characteristics.
- Interface with Design Engineers to resolve technical problems and assist with new product specifications.
- Communicate with the sales force and customers.
- Train the sales force and customers independently or with others.
- Complete additional projects as assigned by the supervisor.
- Comply with all Toshiba policies and procedures and link company objectives to assigned activities.
- Maintain profitability through orders and quotes.
- Responsible for sign-off/review of quotes according to Toshiba's policy.
Travel:
Skills and Experience:
- 2-8 years of experience
- Project management experience with strong analytical skills
- Excellent communication skills, both written and oral
Education and Training:
Bachelor of Science in Electrical or Mechanical Engineering
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