Compensation: Up to $32/hour

Location: Denver, CO (Hybrid – 2 weeks in, 2 weeks out)

Position: Mid to Senior-Level IT Support

Inceed has partnered with a great company to help find a skilled Mid to Senior-Level IT Support professional to join their team! This is an excellent opportunity to leverage your advanced IT expertise in a fast-paced, business-casual environment within the oil and gas industry. This position is designed for an experienced individual who can work independently, solve complex technical issues, and provide exceptional customer support. The role is a backfill, offering stability and the chance to make an immediate impact.

Responsibilities:

• Provide advanced IT support in a Windows environment, addressing hardware, software, and network issues.
• Troubleshoot and manage Dell hardware and Apple iPhones effectively.
• Handle identity and access management tasks using Active Directory with a high level of expertise.
• Resolve a high volume of tickets using an ITSM ticketing system while maintaining quality and efficiency.
• Work collaboratively with an on-site team while demonstrating independence and accountability.

Required Qualifications & Experience:

• 4+ years of experience in IT support roles, with proven expertise in mid to senior-level responsibilities.
• In-depth knowledge of Windows environments and O365 administration.
• Strong experience with Dell hardware and Apple iPhone support.
• Proficiency in Active Directory for advanced identity and access management tasks.
• Demonstrated ability to thrive in high-volume, fast-paced environments.

Nice to Have Skills & Experience:

• Advanced familiarity with ITSM ticketing tools and troubleshooting methods.
• A history of working in long-term roles, showcasing reliability and commitment.
• Ability to work independently without requiring close supervision, using strong problem-solving skills.

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance.
• Voluntary and long-term disability insurance.
• Paid time off, 401k, and holiday pay.
• Weekly direct deposit or pay card deposit.

Other Information:

• Business casual work environment in the oil and gas industry.
• Client validates parking.
• Background and drug screen required.

If you are interested in learning more about the Mid to Senior-Level IT Support opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr